Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jasmine Greer

Spartanburg,SC

Summary

Results-driven Specialist known for exceptional customer support and equipment calibration. Demonstrates the ability to analyze financial documents and implement strategies that enhance client retention and satisfaction. Offering several years of Personable, friendly and solution oriented expertise.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Loss Prevention Specialist

T-Mobile, Custom Wireless
Charleston, SC
01.2024 - 03.2026
  • Handled clients inquiries and claims, and provided solutions to enhance satisfaction and retention.(reducing account loss)
  • Manage clients relationships, handling high-level customer issues, and implementing strategies to enure all agreements meet guidelines with company policies and regulation.
  • Resolve billing issues using CRM software and Fiserv ensuring accuracy in account management.
  • Analyzed financial documents to assess eligibility for loss prevention options.
  • Reviewed incident reports, ensuring accurate documentation and follow-up actions were taken.

Production Technician

Mercedes Benz Vans
Ladson, SC
01.2018 - 01.2024
  • Lead and Operate assembly line machinery, ensuring that highly technical equipment meets required specifications and high quality standards.
  • Conduct quality inspections on finished products, identify defects and implement corrective actions.
  • Assess unusual circumstances with machines, implement variations and approaches to complete conflicting data
  • Train new employees on equipment operation and safety procedures, molding a culture of safety and compliance.
  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.

Education

High School Diploma -

West Asley High School
Charleston, SC
05-2011

Skills

  • Risk management
  • CCTV systems
  • Customer support
  • Incident reporting
  • Policy enforcement
  • Equipment calibration
  • Data entry
  • Root-cause analysis
  • OSHA compliance
  • Testing and troubleshooting

Certification

  • OSHA Certified
  • SOC 2 Certified
  • ISO 27001 Certified

Timeline

Loss Prevention Specialist

T-Mobile, Custom Wireless
01.2024 - 03.2026

Production Technician

Mercedes Benz Vans
01.2018 - 01.2024

High School Diploma -

West Asley High School