Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Uptown Cheapskate
09.2022 - Current
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Defined clear targets and objectives and communicated to other team members.
Reported issues to higher management with great detail.
Bartisa
Starbucks
03.2021 - 10.2021
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.
Helped customers complete purchases, locate items, and join reward programs.
Upsold additional products and services to increase revenue.
Built relationships with customers to encourage repeat business.
Responded promptly to requests for assistance, spills and customer inquiries.
Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
The Art Institute of San Antonio
San Antonio, TX
06.2025
Skills
Strategic Planning
Team motivation
Customer Relations
Orientation and training
Money Handling
Training in Adobe Illustrator
Training in Buying luxury bags
Training in Buying Product
Task Delegation
Product and service knowledge
References
Starbucks, #(301) 735-3533, 100 E Pratt St, Baltimore, MD, 21202
Uptown Cheapskate, #(210)694-4244, 11255 Huebner rd suite 205, San Antonio, TX, 78249
Certification
Licensed [Job Title] - [Timeframe]
Timeline
Assistant Manager
Uptown Cheapskate
09.2022 - Current
Bartisa
Starbucks
03.2021 - 10.2021
High School Diploma -
The Art Institute of San Antonio
Licensed [Job Title] - [Timeframe]
Similar Profiles
Brady WidenerBrady Widener
General Manager at Uptown CheapskateGeneral Manager at Uptown Cheapskate