Jasmine Hernandez
Lakewood,Colorado
Summary
Passionate, dedicated, and self-motivated professional with diverse experience in sales and customer service as well as an informal background in marijuana production and distribution. Over 5 years of budtender/trimmer experience. Familiar with the inner workings of the industry, its consumers, and the abundance of available cannabis products (strains, concentrates, edibles, etc). Currently hoping to secure a rewarding position with a reputable organization. With an up to date Support Employee Badge (License #: M154603) issued by the Colorado Marijuana Enforcement Division.
Overview
5
5
years of professional experience
Work History
Front Desk Supervisor
La Quinta Inn & Suites
09.2021 - 05.2024
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
- Scheduled and assigned daily work and activities for team members.
- Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
Budtender
Golden Meds
11.2019 - 11.2021
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Packager/Grammer
White Mousse/Caregivers For Life
12.2018 - 10.2019
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Assembled packages according to meet specific customer requirements.
- Completed daily orders with expert picking and packing of shipments.
Education
GED -
El Paso Community College
El Paso, TXMassage Therapist -
Denver School Of Massage Therapy
Westminster, CO06.2017
Medical Assistant -
Southwest Career College
El Paso, TX12.2009
Skills
- Strain Knowledge
- Knowledge Working The Scale
- Bilingual: English & Spanish
- Data Entry & Cash Handling
- Client Satisfaction
- Concentrates & Edibles
- MED Laws & Regulations
- Product Merchandising
- Trimming
- Quality Assurance
- Knowledgeable
Timeline
Front Desk Supervisor
La Quinta Inn & Suites
09.2021 - 05.2024
Budtender
Golden Meds
11.2019 - 11.2021
Packager/Grammer
White Mousse/Caregivers For Life
12.2018 - 10.2019
GED -
El Paso Community College
Massage Therapist -
Denver School Of Massage Therapy
Medical Assistant -
Southwest Career College