Jasmine Islami
Bethel,CT
Summary
Dedicated second-year student at Western Connecticut State University, pursuing a career in Nursing. Seeking internship and job opportunities to build practical experience, and apply base classroom knowledge to the healthcare field. With background and expertise in customer service through waitressing, and skilled in enhancing customer satisfaction. I excel in POS systems and complex problem-solving, significantly improving transaction efficiency. My dedication to staff training and sales expertise drives superior service standards. A well-rounded college student with balance and organization between school and sports activities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Waitress
Papa Al's Pizza
Newtown, CT
11.2020 - Current
- Greet customers and answered any questions they had about the store's products and services.
- Collaborate with four other waitresses to ensure efficiency and cut down waiting times for customers.
- Maintain extensive knowledge of a large menu, from the origin of ingredients to cooking methodology, to ensure customers are educated and to answer guests' questions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer concerns through professionalism, ensuring customer satisfaction.
- Trained new staff members, ensuring attention to detail and a comprehensive understanding of restaurant practice.
Education
Bachelor of Science - Nursing
Western Connecticut State University
Danbury05-2027
High School Diploma -
Bethel High School
Bethel, CT06-2023
Skills
- Assuring customer satisfaction
- Product Recommendations
- POS Systems
- Customer Service Excellence
- Cleaning and Sanitizing
- Complex Problem-Solving
- Staff Training
- Organization
- Time Management
- Leadership
- Creativity
- Critical Thinking
Affiliations
College Soccer Player: Balancing school work and sports in college has pushed me to excel in organizational, and team-leading skills.
- Effectively communicated with teammates and coaches to improve overall performance.
- Managed time effectively to balance demands of traveling for games, attending practices, and fulfilling academic responsibilities.
- Developed leadership skills by motivating teammates and demonstrating constructive criticism.
Accomplishments
- Honor roll all 4 years in High School.
- Achieved a 3.49 GPA as a first-year college student.
- 2022 Received All-Conference Soccer Player.
- Awarded captain of the varsity girls soccer team sophomore through senior year of High School.
Certification
- CPR Certification
Languages
Albanian
Professional
Spanish
Limited
Timeline
Cashier/Waitress
Papa Al's Pizza
11.2020 - Current
Bachelor of Science - Nursing
Western Connecticut State University
High School Diploma -
Bethel High School