Jasmine Jackson
Lithonia,Ga
Summary
Smooth and efficient Executive Administrative Assistant with experience enhancing executive productivity and improving business operations. Exceed expectations for maximizing group performance and overseeing efficient calendars. Operate well with minimal supervision to meet demanding objectives. Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives.
Overview
3
3
Certifications
8
8
years of post-secondary education
10
10
years of professional experience
Work History
Executive Administrative Assistant
CHRIS180
Atlanta, GA
01.2020 - Current
- Set appointments, managed calendars, created newsletters, created educational plans for clients.
- Managed Roster for 5-15 Substance Abuse Teenagers within program
- Answered telephone calls, emails, and hosted logistic meetings for staff.
- Create documents, files, updated client portal, creating logs.
English Teacher Registar Admin
Basix Knowledge Academy
Decatur, GA
09.2018 - Current
- Conference with parents and DFACS reps for students; maintain discipline in classroom sessions.
- Created lesson plans and properly execute them with students.
- Methodically teach materials to students.
- Managed 20-50 student files and grades from prior transcripts
- Placed students to classes and send report cards.
- File, Edit, Create documents for students and headmaster.
- Administered daily lessons to 10-20 children in classroom
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Paraprofessional Educator
Dekalb County Schools
Stone Mountain, GA
08.2018 - 09.2019
- Ensuring that all student’s properly understand concepts given by teacher.
- Evaluate tests and classwork as well as teach small lessons with or without teacher with class of 3-28-30 students.
- Adopted distinctive teaching methodologies by working closely with other teachers, documented all lessons, and Dekalb County Schools, Stone Mountain, GA — Dekalb.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Established effective visual aids, equipment and classroom displays to support teacher's lesson delivery.
Virtual Customer Service Representative
ModSquad
Stone Mountain, GA
08.2016 - 08.2018
- Troubleshoot and resolved online ordering issues and concerns to promote seamless ordering process for 2-4 customers at time.
- Answered live online chats to give quick answers and solve problems faster for 2-3 chat customers at time.
- Assisted clients with product questions to facilitate online ordering process.
- Maintained positive and professional attitude toward customers to foster positive experiences resulting in repeat online purchases.
- Developed and maintained knowledge of evolving products and services to accurately answer questions and make recommendations based on customer needs.
Substitute Teacher
DeKalb County Board Of Education
Lithonia, GA
05.2016 - 08.2017
- Substituted for multiple schools in Dekalb county area completing all lesson plans while maintaining discipline with grades k-12.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
Administrative Assistant
Primerica Life Insurance
Duluth, GA
08.2014 - 08.2016
- Call center experience consulting 100+ life insurance clients.
- Responsible for addressing concerns of life clients while exploring two monitors, personal information, and supplying information.
- Set appointments, managed calendars, created newsletters.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Education
Master of Arts - English
Southern New Hampshire University
Hooksett, NH 08.2012 - 05.2016
Bachelor of Arts - Journalism, Telecommunication, English
Georgia State University
Atlanta, GA 08.2008 - 05.2012
Skills
Microsoft Office Suiteundefined
Certification
Life Coach Certification
Timeline
Executive Administrative Assistant
CHRIS180
01.2020 - Current
English Teacher Registar Admin
Basix Knowledge Academy
09.2018 - Current
Paraprofessional Educator
Dekalb County Schools
08.2018 - 09.2019
Virtual Customer Service Representative
ModSquad
08.2016 - 08.2018
Substitute Teacher
DeKalb County Board Of Education
05.2016 - 08.2017
Administrative Assistant
Primerica Life Insurance
08.2014 - 08.2016
Master of Arts - English
Southern New Hampshire University
08.2012 - 05.2016
Bachelor of Arts - Journalism, Telecommunication, English
Georgia State University
08.2008 - 05.2012
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