Jasmine James
Rocky Mount,NC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Realtor
Coldwell Banker
10.2023 - Current
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Operator Specialist
Bridgestone Firestone
09.2019 - 10.2023
- Improved production efficiency by implementing new operating procedures and protocols.
- Reduced machine downtime by conducting regular maintenance checks and addressing issues promptly.
- Enhanced product quality with strict adherence to industry standards and company guidelines.
- Streamlined workflow, optimizing the use of resources for maximum output.
Cosmetic Counter Manager
Peebles Department Store
06.2017 - 09.2019
- Enhanced customer satisfaction by providing personalized consultations and product recommendations.
- Managed inventory levels effectively, ensuring the availability of best-selling products at all times.
- Led a team of beauty advisors to achieve sales targets and deliver exceptional customer service.
- Collaborated with store management to develop marketing strategies for promoting new cosmetic lines.
- Make-up consultations.
- Follow up calls with customers.
Documentation Specialist
Home Care Delivered
03.2015 - 04.2017
- Improved document organization by implementing a comprehensive filing system for easy access and retrieval.
- Streamlined documentation processes for increased efficiency in project completion and reduced errors.
- Enhanced company compliance with industry standards by conducting thorough reviews of all documentation and making necessary revisions.
- Supported cross-functional teams by providing accurate, timely, and well-organized documents for various projects.
Education
High School Diploma -
Nash Community College
Rocky Mount NC04.2017
Skills
- Closing Support
- Pricing Negotiation
- Property Management
- Business Development
- Complaint Resolution
- Paperwork Processing
- Consultative Sales
- Editing and Proofreading
Timeline
Realtor
Coldwell Banker
10.2023 - Current
Operator Specialist
Bridgestone Firestone
09.2019 - 10.2023
Cosmetic Counter Manager
Peebles Department Store
06.2017 - 09.2019
Documentation Specialist
Home Care Delivered
03.2015 - 04.2017
High School Diploma -
Nash Community College