Jasmine Jennings
Greensboro,N.C.
Summary
To obtain a position with a company where I can grow and benefit both my employer and myself.
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
5
5
years of professional experience
Work History
Account Representative
Portfolio Recovery Associates
10.2018 - 04.2020
- Resolving debts
- Setting pay arrangements
- Educated on hardships, third party representation
- Laws of debt collection
- Solutions to debt relief
- Settlements
- Negotiating
- Resolvable Payment Arrangement
- Use tools to maintain quality of calls
- Master verbatim material
- Reach goal requirements.
Customer Service, Cashier
Walmart
Greensboro
06.2016 - 10.2018
- Money center where I manage payments, assist customers with payment processing, billing documents, populating documents for deposits, transferring money, balancing, collection and counting when closing
- Customer service, Frontline, MoneyCenter Trainer
- Help customers build credit
- Maintaining a safe and clean environment for customers.
Customer Service Representative
Carolina Fresh Water
02.2015 - 11.2016
- Team leader
- Telemarketer
- Upgrade service and offer additional services or provide affordable products for their sold product
- Set appointments for technicians
- Provided friendly customer service
- Respond to questions and concerns about service, escalate calls appropriately.
Sales Account Specialist
Verizon Wireless Sales
10.2021
- Mastering no less than 100% in Commissions
- Trainings Portals for Education
- Manage Accounts
- Device Insurance Disclosures
- Negotiate Sale Agreements
- Provide fast accurate information
- Transferring customers
- Competitive work space
- Multitasking
- Fast pace learning.
Education
Leon's Beauty College
04.2010
Ben L. Smith High School
06.2008
Skills
- Sales proficiency
- Account Reconciliation
- Customer Relationship Management
- Goal-Oriented
- Account Management
- Customer Engagement
- Prospecting skills
- Time Management
- Problem Solving
- Team Leadership
- Effective Communication
- Conflict Resolution
References
References available upon request.
Timeline
Sales Account Specialist
Verizon Wireless Sales
10.2021
Account Representative
Portfolio Recovery Associates
10.2018 - 04.2020
Customer Service, Cashier
Walmart
06.2016 - 10.2018
Customer Service Representative
Carolina Fresh Water
02.2015 - 11.2016
Leon's Beauty College
Ben L. Smith High School