Jasmine Jones
Kinston,NC
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
8
8
years of professional experience
Work History
Receptionist/Surgery Scheduler
White Eye Associates
Greenville , NC
10.2020 - Current
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Responded to inquiries from internal staff members regarding office operations.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Created and managed surgical schedules for multiple surgeons.
Cashier
Walmart
Richlands, NC
07.2018 - 09.2020
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Worked closely with front-end staff to assist customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Stocked shelves with merchandise when needed.
Cashier
Food Lion
Pink Hill, NC
06.2016 - 05.2018
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
South Lenoir High School
Deep Run, NC06-2017
Skills
- File Management
- Scheduling
- Multi-line telephone skills
- Multitasking and prioritization
- Scheduling appointments
- Positive and professional
- Verbal and written communication
About Me
I am 25 years old, I am from the little town of Pink Hill, NC. I spend most of my spare time with family. Being with my 7 month old baby is the highlight of my days. I love my family and my animals. I love clothes and my favorite color is HOT pink. Coffee is my bestfriend, and I love pampering myself. I also love being able to help others in any way possible, it gives me the best feeling.
Timeline
Receptionist/Surgery Scheduler
White Eye Associates
10.2020 - Current
Cashier
Walmart
07.2018 - 09.2020
Cashier
Food Lion
06.2016 - 05.2018
High School Diploma -
South Lenoir High School