Jasmine Jones
Punchbowl Social
Dallas,TX
1
Certification
9
years of professional experience
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specializes in mixology, customer service, and management. Excels at communication, teamwork, and adaptability, ensuring exceptional guest experiences.
Work History
Bartender
5 Months- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Crafted innovative cocktails using fresh ingredients and unique flavor combinations.
- Managed bar inventory efficiently, minimizing waste and optimizing supply orders.
- Trained new staff on beverage preparation techniques and company standards.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Massage Therapist
1 Year- Assessed client conditions to recommend appropriate massage techniques for optimal relief.
- Delivered therapeutic massage treatments tailored to individual client needs and preferences.
- Educated clients on self-care techniques to enhance overall well-being post-treatment.
- Maintained cleanliness and organization of treatment rooms, ensuring compliance with health regulations.
Bartender/Server
2 Years 6 Months- Utilized knowledge of bar and menu options to craft personalized drink and food recommendations for guests.
- Provided drink suggestions to customers based on their preferences.
- Greeted customers and provided excellent customer service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Took orders from customers accurately and in a timely manner.
- Ensured compliance with legal drinking age by checking identification cards. for proof of age prior to serving alcohol beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Processed checks accurately, detailing meal costs and taxes for customer convenience.
- Cultivated strong relationships with guests, contributing to repeat business through exceptional customer service.
- Assisted in training new servers.
Bottle Server
8 Months- Provided exceptional service to a high volume of daily customers.
- Managed multiple tables simultaneously while maintaining high-quality service.
- Cultivated relationships with regular customers, fostering loyalty and encouraging repeat visits.
- Took orders efficiently while offering recommendations to enhance guest experience.
- Informed customers of daily specials and signature menu items.
- Developed rapport with regular customers to encourage repeat business.
- Made craft setups with mixers, ice, and cups for customers who requested bottle service.
- Designed creative signs to enhance customer engagement.
- Arranged tables efficiently between patrons, minimizing wait times for service.
Shift Leader
7 Months- Fostered collaborative relationships with staff and management to enhance team morale and productivity.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Ensured staff were properly trained on all aspects of their job duties, including safety protocols.
- Managed daily workflow and scheduled staff for adequate coverage.
- Maintained positive a positive working relationship with fellow staff and management.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepared bank deposit statements.
- Addressed escalated customer concerns during busy store hours. and emergencies in absence of manager or supervisor.
- Supported store-wide marketing initiatives to drive customer traffic and increase sales revenue.
Sales Consultant
1 Year 8 Months- Developed key customer relationships to increase sales.
- Analyzed customer needs and identified solutions to meet their requirements.
- Analyzed customer needs to propose tailored solutions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Identified process improvement opportunities to enhance operational efficiency.
- Worked with fellow sales team members to achieve group targets.
- Greeted customers warmly at the entrance and assisted with inquiries. Fostered positive experiences.
- Produced sales documents, finalized deals and filed records.
- Cultivated strong customer relationships, driving increased sales.
Sales Manager
4 Years 3 Months- Collaborated with senior management to define long-term strategic goals for company growth.
- Guided sales team members in achieving growth targets and personal development.
- Facilitated sales team members' growth through support. to drive growth and development.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Performed sales consultations and educated clients on products and services.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Addressed and resolved customer complaints to enhance sales and service satisfaction.
Education
Massage Therapy
High School Diploma
Some College (No Degree) - Business Administration
Skills
Mixology
Alcohol compliance
Customer service expertise
Suggestive selling
Closing techniques
Team training and development
Relationship building
Deep tissue massage
Swedish massage
Affiliations
- Fashion and Modeling
- Event Curator
- Thifting
- Cooking and Creating New Recipes
- Traveling
- Vlogging
- Music Concerts
- Fitness and Exercise
- Wholesale Real Estate
Certification
- Certified Massage Therapist
- Tabc
Timeline
Bartender
Paradiso
03.2026 - CurrentRead More
Massage Therapist
Serenity Hair Rx
08.2025 - CurrentRead More
Bottle Server
Kanvas Sports + Social
04.2024 - 12.2024Read More
Bartender/Server
Punchbowl Social
02.2024 - CurrentRead More
Shift Leader
Pluckers
07.2023 - 02.2024Read More
Sales Consultant
Ashley Furniture Homestore
08.2021 - 04.2023Read More
Sales Manager
AT&T Wireless
03.2017 - 06.2021Read More
Louisiana Tech University
Some College (No Degree) from Business Administration
Read More
Ouachita Parish HS
High School Diploma
Read More
Cortiva Institute
Massage Therapy
Read More