Dynamic Head Bartender with expertise in team leadership, customer engagement, and inventory management. Proven ability to train and mentor staff, driving exceptional service and operational efficiency.
Overview
18
18
years of professional experience
Work History
Head Bartender
Pretty Pourer Llc
01.2020 - Current
Led bar team in delivering exceptional customer service and creating a welcoming atmosphere.
Developed innovative cocktail recipes, enhancing menu offerings and driving customer interest.
Trained and mentored junior bartenders on mixology techniques and customer interaction strategies.
Managed inventory control processes, ensuring optimal stock levels and minimizing waste.
Bartender Trainer
Hartsfield-Jackson Atlanta International Airport
11.2015 - 06.2020
Trained new bartenders on cocktail preparation and customer service techniques.
Developed and implemented training programs to enhance staff knowledge of beverage offerings.
Facilitated workshops on responsible alcohol service and bar safety protocols.
Mentored team members to improve mixology skills and efficiency in drink preparation.
Server
Applebee's Grill + Bar
05.2008 - 11.2013
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Managed multiple tables efficiently, maintaining timely food and beverage delivery.
Collaborated with kitchen staff to ensure accurate order preparation and presentation.
Trained new employees on service standards and operational procedures.