Jasmine Mack
Washington,DC
Summary
Dedicated banquet server with expertise in guest assistance, maintaining cleanliness, and event setup. Committed to ensuring exceptional customer experiences and satisfaction.
Overview
2
2
years of professional experience
Work History
Banquet Server
StaffWork
Washington, DC
09.2023 - 10.2024
- Served food and beverages promptly to ensure guest satisfaction during events.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Responded to guest inquiries and provided exceptional customer service throughout events.
- Greeted guests upon arrival and provided assistance throughout the event.
- Set up banquet spaces according to event specifications and client preferences.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Restocked buffet with fresh dishes to ensure quality and variety for guests.
- Maintained cleanliness of work area throughout shift to provide a welcoming environment.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Cashier
Sixflags
Bowie, MD
05.2022 - 08.2023
- Handled cash and credit card payments accurately during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer transactions at theme park entrance, ensuring quick entry for guests.
- Assisted guests with inquiries regarding park attractions and services.
- Collaborated with team members during busy periods to maintain efficient service flow.
- Provided excellent customer service, creating positive guest experiences daily.
- Guided customers in finding products, addressing inquiries, and providing tailored product recommendations.
Skills
- Event setup
- Beverage service
- Menu presentation
- Guest assistance
- Cleanliness maintenance
- Customer relationship management
- Problem solving
- Time management
- Attention to detail
- Cleaning and sanitizing
- Table bussing
Timeline
Banquet Server
StaffWork
09.2023 - 10.2024
Cashier
Sixflags
05.2022 - 08.2023