Jasmine Marie Vaughn
Philadelphia,PA
Summary
Dedicated and versatile professional with over 13 years of experience across customer service, education, personal care, and retail. Known for strong interpersonal skills, attention to detail, and a commitment to providing exceptional service. A tenacious, goal-oriented scholar seeking to bring a proven work ethic to a dynamic team.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
DTLR
01.2022 - Current
- Provided exceptional customer service by assisting with product selections and ensuring a positive shopping experience.
- Maintained an organized and visually appealing store layout to boost sales.
- Processed transactions efficiently and handled returns or exchanges in a professional manner.
Personal Care Assistant
Care Nest
06.2019 - 12.2021
- Delivered compassionate personal care to clients, including assistance with daily living activities and mobility.
- Maintained a clean and safe living environment, ensuring clients’ comfort and dignity.
- Documented care plans and updated family members on progress or concerns.
Personal Care Assistant
Home Instead
01.2017 - 05.2019
- Assisted elderly clients with tasks such as meal preparation, medication reminders, and companionship.
- Demonstrated patience and empathy when addressing clients’ individual needs.
- Collaborated with healthcare professionals to support client well-being.
Assistant
Eejan Hair Salon
06.2015 - 12.2016
- Supported stylists with preparing workstations and assisting with hair treatments.
- Provided excellent customer service by greeting clients and scheduling appointments.
- Maintained a clean and organized salon environment.
Front Desk Clerk
Career Link
01.2014 - 05.2015
- Greeted visitors and directed them to appropriate resources and services.
- Answered inquiries via phone and email, demonstrating strong communication skills.
- Managed schedules, appointments, and maintained organized records.
Teacher’s Aide
Fulton Elementary
06.2012 - 12.2013
- Supported lead teachers in classroom instruction and activity planning.
- Assisted students with academic tasks and ensured a positive learning environment.
- Monitored student behavior and provided one-on-one assistance as needed.
Assistant
Rafiq’s Towing and Auto Repair
01.2011 - 05.2012
- Assisted with clerical tasks such as scheduling appointments and managing paperwork.
- Supported mechanics by organizing tools and maintaining a clean workspace.
- Provided excellent customer service by addressing inquiries and ensuring client satisfaction.
Education
High School Diploma -
Germantown High School
01.2011
Skills
- Customer Service Excellence
- Communication and Interpersonal
- Organization and Time Management
- Retail Sales and Merchandising
- Personal Care and Elder Support
- Classroom Assistance
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
Timeline
Retail Sales Associate
DTLR
01.2022 - Current
Personal Care Assistant
Care Nest
06.2019 - 12.2021
Personal Care Assistant
Home Instead
01.2017 - 05.2019
Assistant
Eejan Hair Salon
06.2015 - 12.2016
Front Desk Clerk
Career Link
01.2014 - 05.2015
Teacher’s Aide
Fulton Elementary
06.2012 - 12.2013
Assistant
Rafiq’s Towing and Auto Repair
01.2011 - 05.2012
High School Diploma -
Germantown High School