Jasmine Mendez-Ramirez
Marco Island,Florida
Summary
Dynamic and results-driven Sales Associate at Snook Inn with a proven track record in achieving sales targets through effective strategies and exceptional customer service. Adept at cash handling and fostering customer relationships, I excel in fast-paced environments while maintaining a calm demeanor and ensuring operational efficiency.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Snook Inn
Marco Island, FL
09.2023 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Hostess
Speak Easy Restaurant
Marco Island, FL
07.2023 - 09.2023
- Communicating with servers and other staff members regarding seating arrangements and customer needs.
- Greets and welcomes arriving guests
- Escorts customers to their tables or the waiting area
- Takes reservations and assigns guests on the waiting list
- Answers phone calls and customer inquiries
- Assists restaurant staff when necessary
- Maintains clean and organized tables, chairs, and dining sets
- Provides menu and server
Hostess
Joey’s Pizza
Marco Island, FL
10.2022 - 01.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Education
Lely High School
Naples, FL05.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Cash handling
- Flexible schedule
- Stocking and receiving
- Store opening and closing
- Meeting deadlines
Certification
Entrepreneurship & Small Business
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Snook Inn
09.2023 - 03.2025
Hostess
Speak Easy Restaurant
07.2023 - 09.2023
Hostess
Joey’s Pizza
10.2022 - 01.2023
Lely High School