Jasmine Mingo
Entry Level IT Position
Capitol Heights,MD
Summary
Systematic Administrative Assistant with over 3 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Administrative Assistant
ADT Corp.
Washington D.C
05.2019 - Current
- Answer & Direct Phone Calls
- Organize Meetings/ Appt.
- Order Office Supplies
- Created and manage customer database using Google Sheets and Microsoft Excel
- Provide General Support to Visitors
- Generate Reports
- Write Letters in Behalf of Staff
- Book Conference Calls
Receptionist
Planet Fitness
Washington D.C
12.2018 - 05.2019
- Giving tours of facilities
- Answering phones calls
- Analyzed data from CRM database for guest and registration and membership debt resolution
- Cleaning
- Attending promotional meetings
- Discussing rates with guest
- Maintain good rapport with members
- Identified trends in customer feedback and escalated to management for response.
- Supported new employee orientation process through giving training and guidance to new hires.
Childcare Assistant
Peabody Elementary School
Washington, D.C
06.2014 - 09.2018
- Assisting teachers
- Ran after school Arts and crafts
- Tutored Students
- Helped out where needed
Education
High School Diploma -
Central High School
Capitol Heights, MD 08.2014 - 05.2018
Skills
Excel
Word 5,8,10
Major Software
Organization
Time Management
Technology
Attention to Detail
Written Communication
Verbal Communication
Independence
Telephone Skills
Multitask
Customer Service
Proficient in Navigating the IOS Environment
Google Meet
Awards
- GPA: 3.8
- AP Award (HS)
- IB Award (HS)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer Experience
- Troubleshooting Zoom application for mobile applications and desktop client
- Trained congregation members on the installations and interactive features of Zoom
- Hosted Zoom meetings
- Created breakout rooms through Zoom
Timeline
Administrative Assistant
ADT Corp.
05.2019 - Current
Receptionist
Planet Fitness
12.2018 - 05.2019
High School Diploma -
Central High School
08.2014 - 05.2018
Childcare Assistant
Peabody Elementary School
06.2014 - 09.2018