Dedicated sales associate with a proven record of enhancing customer experiences through personalized service and effective problem-solving. Committed to fostering positive relationships and maintaining high satisfaction levels.
Work History
Sales Associate
3 Years 3 Months
Belk | 05.2023 - Current
Enhanced customer experience through personalized service and product recommendations.
Trained new team members on sales techniques and store policies to improve performance.
Collaborated with management to develop promotional strategies that increased foot traffic.
Managed inventory levels, ensuring stock accuracy and availability for customers.
Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels.
Processor
10 Months
Vista Clinical | 01.2025 - 11.2025
Streamlined workflow processes, enhancing operational efficiency and reducing turnaround times for patient information.
Oversaw daily processing operations, ensuring timely and accurate handling of clinical documentation.
Mentored junior processors, providing training on best practices and compliance with industry regulations.
Collaborated with cross-functional teams to improve system integrations for data management and reporting accuracy.
Analyzed processing metrics to identify trends, driving strategic improvements to optimize resource allocation.
Repacker
1 Month
Dollar General Distribution Center | 01.2023 - 02.2023
Operated packaging machinery to efficiently repack products for distribution.
Conducted quality inspections on products to maintain high standards before shipping.
Ensured compliance with safety protocols while handling inventory and equipment.
Collaborated with team members to streamline workflow processes in repacking area.
Monitored stock levels and communicated shortages to management promptly.
Lumber Handler
3 Months
POLYWOOD Furniture | 10.2021 - 01.2022
Operated forklifts and pallet jacks to transport lumber efficiently within the facility.
Loaded and unloaded shipments, maintaining organization in storage areas.
Inspected materials for quality assurance, ensuring compliance with company standards.
Assisted team members in processing orders to meet production deadlines effectively.
Maintained clean and safe work environment by adhering to safety protocols consistently.
Trained new hires on operational procedures and equipment use for seamless integration into the team.
Nursing Assistant
7 Months
South Boston Health and Rehab | 02.2021 - 09.2021
Collaborated with interdisciplinary teams to develop personalized care plans for residents.
Provided emotional support to residents and families, fostering positive relationships.
Participated in training new staff on best practices for resident care and safety protocols.
Documented patient care activities in electronic health records, enhancing communication efficiency.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Nursing Assistant
1 Year 2 Months
Berry Hill Nursing Center | 12.2019 - 02.2021
Monitored vital signs, accurately reporting changes to nursing staff.
Assisted in daily living activities, ensuring comfort and dignity for residents.
Supported nursing team in administering medications and treatments as directed.
Assisted nursing team in administering medications and treatments.
Education
High School Diploma
Halifax County High School | South Boston | 05-2008
Medical Assistant
Southern Virginia Higher Education Center | South Boston | 08-2026
Phlebotomy - Phlebotomy
Estes Community Center | Chase City | 12-2024
Nursing Assist - Nursing Assist
Southern Virginia Higher Education Center | South Boston, VA | 12-2019