Jasmine Monroe
Fuquay-Varina,NC
Summary
Seeking an opportunity to apply my compassion and strong work ethic in an established business. Looking forward to improving patient care and collaborating with other patient-center staff.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Best Day Psychiatry And Counseling
06.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Receptionist PT/Project Assistant- Remote
Autow Nationalease, Inc.
12.2022 - 05.2023
- Answered and directed incoming calls using multi-line telephone systems
- Updated and recorded customer or client information to maintain accounts
- Scheduled appointments , maintained and updated appointment calendars
- Composed and prepared routine correspondence, letters and reports with job-related software
Service Manager
Big Lots
04.2022 - 03.2023
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems
- Prioritized and delegated daily work tasks to meet anticipated project goals
- Pitched in to complete various duties during peak periods or employee absences.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Analyzed business performance data and forecasted business results for upper management
- Engaged customers in friendly, professional dialogue to determine needs
Seasonal Sales Associate
Kohl's
09.2021 - 03.2022
- Engaged customers in friendly , professional dialogue to determine needs
- Used technology resources to assist customers in locating and selecting items
Education
Certified Phlebotomy Technician (CPT)
Shades Of Purple
Raleigh, NC03.2024
High School Diploma -
Fuquay-Varina High School
Fuquay-varina, NC08.2022
Skills
- HIPAA Compliance
- Out-Patient Care
- Time Management
- Attention to Detail
- Service Quality Management
- Verbal and Written Communication
Timeline
Medical Receptionist
Best Day Psychiatry And Counseling
06.2023 - Current
Receptionist PT/Project Assistant- Remote
Autow Nationalease, Inc.
12.2022 - 05.2023
Service Manager
Big Lots
04.2022 - 03.2023
Seasonal Sales Associate
Kohl's
09.2021 - 03.2022
Certified Phlebotomy Technician (CPT)
Shades Of Purple
High School Diploma -
Fuquay-Varina High School
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