Results-driven professional with experience in customer service, factory setting, and team management. Skilled in cash handling, training staff, quality control, and adhering to safety protocols. Strong focus on teamwork and achieving production goals, adaptable to changing demands and environments. Reliable, efficient, and capable of maintaining high standards in fast-paced situations.
Work History
Cashier/Customer Service Representative
1 Year 3 Months
Petro Truck Stop | 08.2023 - 11.2024
Assisted customers with product inquiries and provided information on services offered.
Processed customer transactions efficiently using point-of-sale systems.
Managed cash drawer, ensuring accuracy in cash handling and transactions.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Managed cash and ending shift report
Team Member Paint
1 Year 4 Months
SMP Automotive | 11.2020 - 03.2022
Collaborated with team members to meet daily production targets consistently.
Conducted quality inspections on finished products to maintain high standards.
Assisted in training new employees on safety protocols and operational procedures.
Developed strong cooperative relationships with coworkers and managers.
Worked different stations to provide optimal coverage and meet production goals.
Shift Manager
8 Months
Walgreen's Drug Store | 07.2018 - 03.2019
Supervised daily operations, ensuring compliance with company policies and safety regulations.
Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Cooperated with coworkers to improve customer experience and manage storefront.
Trained and mentored new staff on operational procedures and customer service standards.
Conducted inventory management, ensuring stock levels met demand without excess waste.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Completed cash and credit card transactions accurately using POS software.
Shift Leader/Shift Manager
8 Months
Rite Aid | 11.2017 - 07.2018
Supervised daily operations to ensure efficient workflow and adherence to company policies.
Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
Oversaw cash handling processes, ensuring accuracy and compliance with financial protocols.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Cashier
1 Year 1 Month
Loves Travel Stop | 05.2016 - 06.2017
Processed customer transactions efficiently using point-of-sale systems.
Ensured accurate cash handling and balanced cash registers at shift end.
Assisted customers with inquiries, providing product information and recommendations.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Receptionist/pet Runner
11 Months
McAdory Veterinary Clinic | 05.2015 - 04.2016
Facilitated effective communication between clients and veterinary staff to enhance service delivery.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Bring pets from waiting room to visiting room got weight
Run messages between doctors, clients, and receptionist
Clean waiting room and visiting rooms
engaged with clients and patients in a friendly/social manner