Jasmine Neal
Atlanta,GA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
6
6
years of professional experience
Work History
Shift Lead
Savannah's Candy Kitchen
02.2023 - Current
- Maintained and processed invoices, deposits, and money logs.
- Reported financial data and updated financial records in ledgers and journals.
- Reduced financial discrepancies through transaction monitoring and management.
- Delivered superior training and leadership to new-hires to boost performance and help team members achieve performance targets.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Analyzed sales figures and identified areas for improvement.
- Solved customer challenges by offering relevant products and services.
Sales Representative
Starship Enterprises
07.2022 - 01.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Resolved concerns with products or services to help with retention and drive sales.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Receiving Lead
Burlington Stores, Inc.
02.2020 - 05.2022
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Trained and oriented associates to maximize team performance.
Customer Service Representative
Kroger
06.2018 - 12.2018
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Bachelor of Science - Psychology
Clayton State University
Morrow, GA05.2025
Skills
- Operations monitoring
- Guest service
- Daily workflows
- Safety processes and procedures
- Staff education and training
- Complaint resolution
- Sales expertise
- Written Communication
- Data Entry
Timeline
Shift Lead
Savannah's Candy Kitchen
02.2023 - Current
Sales Representative
Starship Enterprises
07.2022 - 01.2023
Receiving Lead
Burlington Stores, Inc.
02.2020 - 05.2022
Customer Service Representative
Kroger
06.2018 - 12.2018
Bachelor of Science - Psychology
Clayton State University
Similar Profiles
Jewel WalkerJewel Walker
Summer Associate at Savannah's Candy KitchenSummer Associate at Savannah's Candy Kitchen
Sean BiglinSean Biglin
Manager at Redington Candy KitchenManager at Redington Candy Kitchen
Fabian PrivatFabian Privat
Crew Member Cook at Candy KitchenCrew Member Cook at Candy Kitchen