Dynamic General Manager with expertise in team leadership, strategic planning, and operational excellence. Proven ability to enhance customer experiences and drive business growth through effective decision-making and problem-solving.
Overview
4
4
years of professional experience
Work History
General Manager
Titlemax of Alabama Inc
Fairfield
01.2025 - 01.2026
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Greeted customers and provided customer service support.
Provided customer service to ensure satisfaction with purchases.
Developed customer relationships by providing excellent customer service.
Store Manager
Titlemax of Alabama Inc
Fairfield
01.2022 - 01.2025
Managed daily store operations and ensured compliance with company policies.
Trained and supervised staff to enhance customer service skills.
Implemented promotional strategies to attract new customers effectively.
Resolved customer complaints promptly and professionally to ensure satisfaction.
Maintained a clean and organized store environment for customers.