Followed up on delinquent tenants and coordinated collection procedures.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Kept accurate records of all resident and tenant correspondence.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Picker Packer
Nike
04.2021 - 05.2022
Pulled orders quickly to maintain demanding productivity goals.
Printed labels, packaged boxes, and loaded into outbound containers.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Scanned packages and boxes and moved to loading dock for shipment.
Leasing Consultant
CLK Multifamily Management
02.2018 - 03.2019
Greeted clients, showed apartments, and prepared leases.
Verified tenant incomes and other information before accepting lease applications.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.