Jasmine Reyes
Philadelphia,PA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Central Scheduler
Jefferson Health
03.2024 - Current
- Scheduled patients for tests and consultations.
- Communicated information to patients regarding requirements for appointments and test preparation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Medical Assistant
Jefferson Health
05.2023 - 03.2024
- Processed forms required for insurance approvals for medication and imaging.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
Phlebotomist
LabCorp
08.2021 - 05.2023
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Assisted in training and onboarding new phlebotomists.
Medical Assistant
Vybe Urgent Care
10.2020 - 08.2021
- Collected pertinent data and calculations to aid physician in interpreting results.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Jefferson Health
04.2019 - 10.2020
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Oriented and trained new staff on proper procedures and policies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
Hospital of the University of Pennsylvania
02.2016 - 04.2019
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Jefferson Health
11.2015 - 02.2016
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
Medical Assistant
Drexel University College of Medicine
03.2014 - 11.2015
- Processed forms required for insurance approvals for medication and imaging.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
Medical Office Assistant
Fountain Medical Associates
01.2013 - 02.2014
- Processed forms required for insurance approvals for medication and imaging.
- Completed EKGs and other tests based on patient presentation in office.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Followed up with patients to reschedule missed appointments.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Registered and verified patient records before triage with most up-to-date information.
- Managed office bookkeeping with insurance billing and patient payments.
- Prepared and processed patient referrals and transfer requests.
- Assisted with medical coding and billing tasks.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Medical Assistant
Lincoln Technical Institute
Philadelphia, PAGED -
Bucks County Community College
Newtown, PA10-2012
Skills
- Scheduling expertise
- Workflow optimization
- Multi-line telephone system control
- Follow-up skills
- Appointment coordination
- Strong organization
- Insurance verification
- Authorization coordination
- Patient scheduling
- Data entry
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Central Scheduler
Jefferson Health
03.2024 - Current
Medical Assistant
Jefferson Health
05.2023 - 03.2024
Phlebotomist
LabCorp
08.2021 - 05.2023
Medical Assistant
Vybe Urgent Care
10.2020 - 08.2021
Medical Assistant
Jefferson Health
04.2019 - 10.2020
Medical Assistant
Hospital of the University of Pennsylvania
02.2016 - 04.2019
Medical Assistant
Jefferson Health
11.2015 - 02.2016
Medical Assistant
Drexel University College of Medicine
03.2014 - 11.2015
Medical Office Assistant
Fountain Medical Associates
01.2013 - 02.2014
Medical Assistant
Lincoln Technical Institute
GED -
Bucks County Community College
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