Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmine Rivas

Houston,TX

Summary

As a most recent Store Manager, there is still much to learn. However, my skills will continue growing. I am a very trusted leader at Leaf and Grain, where we sell salads, sandwiches, smoothies, and desserts. Every detail counts in order to make sure the store is running to its full potential. Making sure your team is set in the same goal as you if potentially the biggest factor. That is why constant check-ins and write up conversations are necessary. Multi-tasking is a huge part, ensuring to place all orders accurately while delegating tasks to the team during service is a part of daily operations. I am also a fast learner so most tasks are perfected after a few tries.

Overview

5
5
years of professional experience

Work History

Store Manager

Leaf and Grain
01.2023 - Current
  • Started as a team member but rose to Store Manager after 6 months of working there.
  • As a manager, I have to ensure the store is moving efficiently and provide the best customer experience to all guests (treat every guest like gold).
  • Additional responsibilities include daily inventories and placing daily produce orders.
  • Store organization and cleanliness.
  • Team member check-ins and write up conversations if needed.
  • Assigning team to difficult tasks such as large catering orders, and food preparation that needs to be done for the week.
  • Decreased idleness by 30%
  • Achieved the fastest and most accurate store close

Host/To-Go Server

Lupe Tortilla
01.2022 - 01.2023
  • Host- Handled high-pressure situations with poise when there would be large parties or compilation with kitchen. Assured guests were having a good experience
  • To-Go Sever- Handled multiple calls, online orders, and 3rd party order in a timely manner.
  • Communicated well with the kitchen and my to-go team to ensure timeliness.
  • Executed multiple catering orders on my own during the holidays and busy seasons.
  • Handled cash and credit transactions as well as cleaned up my station and set it up for the next employee.

Sales Associate

Dillards at the Galleria
09.2021 - 01.2022
  • Woman's shoe department- sold shoes and build relationships with guest.
  • Offered store credit card
  • Met daily quota
  • Organized back room of shipment

Cashier

Bed Bath & Beyond
04.2021 - 09.2021
  • Greeted customers entering store and assisted customers that had inquires.
  • Cashier- handled cash, check, and card and provided accurate and great customer service.
  • Promoted store credit card and email offers to customers to save money.

Sales Associate

Adidas
09.2019 - 10.2020
  • Sold multiple articles such as shoes, clothing, and accessories.
  • Cashier experience- Handling cash, bagging items, and providing great customer service.
  • Back-of-house associate
  • Handled huge shipments that included new launches, including Yeezy.
  • Packaged a variety of orders that could exceed 80 orders, this was done in two hours only on my own.

Education

Bachelor of Science - Health And Behavioral Sciences

University of Houston - Downtown
Houston, TX
12.2024

High School Diploma -

Challenge Early College High School
Houston, TX
06.2021

Associate of Arts - Multidisciplinary Studies

Houston Community College
Houston, TX
05.2021

Skills

  • Problem-Solving
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Training and mentoring
  • Team Leadership
  • Inventory Management
  • Supply Ordering
  • Leading Staff Meetings
  • Excel spreadsheets

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Leaf and Grain
01.2023 - Current

Host/To-Go Server

Lupe Tortilla
01.2022 - 01.2023

Sales Associate

Dillards at the Galleria
09.2021 - 01.2022

Cashier

Bed Bath & Beyond
04.2021 - 09.2021

Sales Associate

Adidas
09.2019 - 10.2020

Bachelor of Science - Health And Behavioral Sciences

University of Houston - Downtown

High School Diploma -

Challenge Early College High School

Associate of Arts - Multidisciplinary Studies

Houston Community College
Jasmine Rivas