Jasmine Ruiz
Ozark,MO
Summary
Experienced with managing client relationships and offering comprehensive financial guidance. Utilizes customer-centric approach to enhance satisfaction and loyalty. Track record of cross-selling banking products and effectively addressing customer concerns.
Offering strong communication skills and adaptability to new environments. Brings quick learning ability and attention to detail essential for mastering reservation systems and customer service protocols. Ready to use and develop customer service and organizational skills in Desired Position role.
Overview
6
6
years of professional experience
Work History
Relationship Banker
USAA Federal Savings Bank
12.2019 - 02.2022
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
Nutrition Assistant
Mercy Orthopedic Hospital
06.2021 - 09.2021
- Took food to patients, took breakfast orders, did nightly deposits of all money made
Cashier/Customer Service
Wingstop
07.2018 - 12.2018
- I only worked here for a short amount of time and worked with the customers and took care of any issue they had
Cashier/Customer Service
Susie Q
05.2016 - 07.2017
- I worked there for 2 summers i worked both windows and delt with customers on a daily basis, I love talking and have great customer service skills
Education
High School Or Equivalent - GED
Savannah Technical College
Savannah, GA11.2019
Skills
- Food Service
- Crew Member
- Customer Service
- Cashiering
- Cash Handling
- Office experience
- Computer skills
- Hospital Experience
- Kitchen Experience
- Phone Etiquette
- Typing
- Financial services
- Cash handling
- Banking
Assessments
Problem Solving, Highly Proficient, 05/01/20, Measures a candidate's ability to analyze relevant information when solving problems
Personal Information
Authorized To Work: US for any employer
Timeline
Nutrition Assistant
Mercy Orthopedic Hospital
06.2021 - 09.2021
Relationship Banker
USAA Federal Savings Bank
12.2019 - 02.2022
Cashier/Customer Service
Wingstop
07.2018 - 12.2018
Cashier/Customer Service
Susie Q
05.2016 - 07.2017
High School Or Equivalent - GED
Savannah Technical College