Jasmine Salazar
Beaumont,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Medical Front Office Receptionist
South Main Clinic
Houston, TX
06.2022 - 09.2024
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed office bookkeeping with insurance billing and patient payments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed clerical duties and tasks for clinic administration.
- Demonstrated strong attention to detail when updating patient demographics, ensuring accurate information for proper billing and treatment purposes.
Paraprofessional
Beaumont Independent School District
Beaumont, TX
03.2019 - 06.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Helped teacher prepare instructional material and displays.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
- Prepared reports and maintained administrative records.
Teller
Mobiloil Credit Union
Beaumont, TX
01.2018 - 03.2019
- Referred customers to other banking departments for specialized services.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Handled various accounting transactions.
Personal Banker
Education First FCU
Beaumont, TX
06.2017 - 03.2019
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Promoted financial products by maintaining excellent service offering knowledge.
Education
No Degree - Medical Emergency Services
Lamar State College Orange
Orange, TX12.2011
High School Diploma -
Orangefield High School
Orangefield, Tx05.2011
Skills
- Office Administration
- Patient Registration
- Insurance Verification
- Payment Collection
- Front Desk Operations
- Appointment Scheduling
- Typing and filing
- Reminder calls
Languages
Spanish
Full Professional
Timeline
Medical Front Office Receptionist
South Main Clinic
06.2022 - 09.2024
Paraprofessional
Beaumont Independent School District
03.2019 - 06.2022
Teller
Mobiloil Credit Union
01.2018 - 03.2019
Personal Banker
Education First FCU
06.2017 - 03.2019
No Degree - Medical Emergency Services
Lamar State College Orange
High School Diploma -
Orangefield High School