Jasmine Schouman
Upland ,California
Summary
Results-driven operations manager with expertise in process improvement, staff training, and productivity enhancement. Proven ability to lead teams and establish performance metrics that align with corporate objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Area Manager
Genuine Parts Company - NAPA
Ontario, CA
05.2013 - Current
- Led operational teams to enhance productivity and streamline processes across multiple locations.
- Developed and implemented strategies to improve inventory management and reduce stock discrepancies.
- Mentored staff, fostering a culture of continuous improvement and professional development within the team.
- Facilitated training programs focused on enhancing employee skills, safety protocols, and operational best practices.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Transformed underperforming teams into productive, profitable teams.
- Established performance metrics to evaluate team effectiveness and align goals with corporate objectives.
- Oversaw budget management, ensuring cost-effective operations while maintaining service quality standards.
Stockroom Associate
Stater Brothers
Upland, CA
06.2011 - 05.2013
- Organized stock room layout to enhance product accessibility and workflow efficiency.
- Received and inspected incoming shipments, ensuring accuracy and quality of inventory.
- Operated warehouse management system to track inventory levels and streamline replenishment processes.
- Assisted in training new associates on safety protocols and stock handling procedures.
Frozen Yogurt Shop Worker
Golden Spoon
Upland, CA
08.2010 - 06.2011
- Operated yogurt machines and maintained cleanliness standards to ensure quality service.
- Assisted customers in selecting flavors and toppings, enhancing overall satisfaction.
- Managed inventory levels, ensuring availability of popular flavors and supplies.
- Trained new staff on operational procedures and customer engagement techniques.
Education
No Degree - Automotive Engineering
Citrus College
Glendora, CA12-2024
High School Diploma -
Upland High School
Upland, CA06-2011
Skills
- Operations management
- Relationship building and management
- Profit and loss managment
- Operations
- Staff training and development
- Process improvement
- Staff scheduling
- Sales expertise
- Recruitment and hiring
- Territory management
- Customer service
- Training and coaching
- Leadership skills
Accomplishments
- Supervised team of 82 Store Managers across Southern California.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Profit %, Gross Profit % and Inventory turnover % over 12 months by completing Sales increases with accuracy and efficiency.
- Built strong customer relationships by meeting deadlines and outsourcing product as needed.
- trained employees and built strong benches to always improve company sucess and building operations.
Certification
- Achievement in Auto Maintenance and Light Repair- Decemeber 2024
- Achievement in Underhood: Light Repair Maintenance- December 2024
- Achievement in Undercar: Light Maintenance and Repair- December 2024
- ASE Parts Specialist Certifiction
- ASE G1 Maintenance and Light Repair
Languages
English
Full Professional
Timeline
Area Manager
Genuine Parts Company - NAPA
05.2013 - Current
Stockroom Associate
Stater Brothers
06.2011 - 05.2013
Frozen Yogurt Shop Worker
Golden Spoon
08.2010 - 06.2011
No Degree - Automotive Engineering
Citrus College
High School Diploma -
Upland High School