Jasmine Seppanen She/her
Yankton,SD
Summary
An experienced professional with a passion for people, a desire to listen and learn and a desire to grow not only professionally but personally as well.
Overview
12
12
years of professional experience
Work History
Keyholder Manager
Maurices
Yankton, SD
12.2024 - Current
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Counted and balanced registers.
Barista/Customer Service
Starbucks
Watertown, SD
11.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Offered Shift Lead Position
Customer Service Manager
GCC Ready Mix
Watertown, SD
10.2022 - 11.2023
- Managed Customer Service and Dispatch for 15 stationary plants and 4 mobile plants
- Directed a team of 4 Customer Service Representatives/Dispatchers
- Broke several company records in efficiency, safety, sales and overall customer satisfaction
- Hybrid Position
Customer Service Representative
GCC Ready Mix
Watertown, SD
08.2022 - 10.2022
- Provided Excellent Customer Service and Dispatch for the highest volume plant in South Dakota
- Broke region sales records
- Fielded 250-300 calls per day
- Promoted to Customer Service Manager
- Hybrid Position
Project Manager/Sales/Marketing
SCI Inc.
Bryant, SD
03.2013 - 08.2021
- Managed large scale commercial and ag turn key building projects
- Built the company's steel building division from the ground up
- Handled all marketing and customer service
- Remote Position
Education
Associate of Science - Business Administration And Management
Lake Area Technical College
Watertown, SD05-2013
Skills
- Microsoft Excel
- Verbal and Written Communication
- Management and Leadership
- Self Starter
- Tech Savvy
- Remote and Hybrid Experience
Timeline
Keyholder Manager
Maurices
12.2024 - Current
Barista/Customer Service
Starbucks
11.2023 - Current
Customer Service Manager
GCC Ready Mix
10.2022 - 11.2023
Customer Service Representative
GCC Ready Mix
08.2022 - 10.2022
Project Manager/Sales/Marketing
SCI Inc.
03.2013 - 08.2021
Associate of Science - Business Administration And Management
Lake Area Technical College