Jasmine Smith
Naples
Summary
Motivated and adaptable professional with a strong background in customer service, education support, and retail operations. Skilled in communication, team training, and digital organization with proven experience in improving customer satisfaction and supporting day-to-day business efficiency. Combines creativity and computer literacy to deliver excellent service, accurate data management, and engaging social media content.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bath & Body Works
Naples
07.2025 - Current
- Maintained a clean and organized sales floor to enhance the shopping experience.
- Utilized point-of-sale systems to manage transactions and track sales data.
- Processed online orders and managed in-store pickups efficiently.
- Demonstrated knowledge of product ingredients and benefits to inform customer choices.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
ESE Assistant
Collier County Public Schools
Naples
08.2023 - 05.2025
- Supported young adults in a transition program focused on developing life and job skills.
- Collaborated with teachers to prepare lessons, organize classrooms, and deliver individualized support.
- Fostered a positive and inclusive environment through consistent communication with students and staff.
Key Holder
Chuck E. Cheese
Naples
02.2023 - 07.2023
- Promoted twice within five months to Team Trainer and then Key Holder based on performance and reliability.
- Trained new team members in cash handling, safety protocols, and customer service best practices.
- Oversaw shift operations to maintain quality service, safety, and team efficiency.
Education
High School Diploma -
Skills
- Customer Service
- Conflict Management
- Team Collaboration
- Typing
- Data Entry
- Microsoft Office Suite
- QuickBooks
- Windows Operation
- Adobe Photoshop
- Social Media Management
- Content Creation
- Organizational Support
- Phone Etiquette
- Leadership
- Team Training
- POS Systems
- Inventory management
- Product knowledge
- Customer assistance
- Upselling techniques
- Attention to detail
- Store opening and closing
- Inventory control
- Reading comprehension skills
- Adapt to diverse groups
- Money handling
Timeline
Sales Associate
Bath & Body Works
07.2025 - Current
ESE Assistant
Collier County Public Schools
08.2023 - 05.2025
Key Holder
Chuck E. Cheese
02.2023 - 07.2023