Professional Summary
Overview
Work History
Education
Skills
Timeline
Process Assistant

Jasmine Smothers

Amazon
Baton Rouge,LA
13
years of professional experience

Experienced with process optimization and operational support. Utilizes effective communication and problem-solving skills to enhance workflow efficiencies. Knowledge of quality control and team collaboration to achieve consistent results.

Work History

Process Assistant

7 Years 2 Months
Amazon | 06.2019 - Current
  • Streamlined operational workflows to enhance process efficiency and reduce bottlenecks.
  • Analyzed inventory management systems to optimize stock levels and minimize discrepancies.
  • Developed and implemented training programs for new team members, fostering skill development.
  • Collaborated with cross-functional teams to improve communication and operational alignment.
  • Conducted regular assessments of processes, identifying areas for continuous improvement.
  • Led initiatives to enhance safety protocols, ensuring compliance with organizational standards.
  • Facilitated performance reviews, providing constructive feedback to support employee growth and development.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.

City Mail Carrier

5 Years 8 Months
USPS | 04.2013 - 12.2018
  • Delivered mail and packages efficiently across designated routes, ensuring timely service.
  • Maintained accurate records of deliveries and inventory for effective route management.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to optimize delivery routes and improve operational efficiency.

Education

Associates - Engineering, Computer

Baton Rouge School of Computers | Baton Rouge

Skills

Workflow management
Safety management
Inventory optimization
Performance monitoring
Attendance tracking
Stakeholder communication
Team coordination
Team support

Timeline

Process Assistant

Amazon
06.2019 - CurrentRead More

City Mail Carrier

USPS
04.2013 - 12.2018Read More

Baton Rouge School of Computers

Associates from Engineering, Computer
Read More
Jasmine SmothersProcess Assistant