Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Thomas

Fayetteville,NC

Summary

Experienced Server with a solid background in customer service and team leadership. Manages shifts and trains staff to uphold high service standards in fast-paced dining environments. Leads teams to enhance guest satisfaction and operational success while fostering customer loyalty.

Overview

10
10
years of professional experience

Work History

SERVER

ON THE BORDER
Fayetteville, North Carolina
01.2023 - 04.2026
  • Provided excellent customer service in a fast-paced dining environment.
  • Assisted guests with menu selections to enhance their dining experience.
  • Took orders accurately and communicated them to the kitchen staff.
  • Maintained cleanliness and organization of dining areas and tables.

SERVER

RED LOBSTER
Raleigh, North Carolina
03.2021 - 01.2023
  • Delivered exceptional customer service in a fast-paced dining environment, contributing to positive dining experiences.
  • Assisted guests with menu selections to enhance their dining experience.
  • Took orders accurately and communicated them to the kitchen staff.
  • Maintained cleanliness and organization of dining areas, promoting a welcoming atmosphere for guests.
  • Managed restaurant operations from opening to closing, facilitating seamless service and enhancing guest satisfaction.

SHIFT LEADER, SERVER

KING STREET CABERNET
Charleston, South Carolina
12.2018 - 03.2021
  • Managed shifts to ensure smooth operations during service hours, expedited guest orders, and handled opening and closing tasks, including labor management and scheduling.
  • Supervised daily operations, maintaining high service standards and enhancing guest experiences.
  • Coordinated shift schedules to optimize staffing during peak hours, ensuring efficient service delivery.
  • Trained and mentored new servers on menu knowledge and customer service techniques.
  • Managed inventory levels and ordered supplies to maintain stock availability.

SERVER, TRAINER, HOST

Ruby Tuesday
Charleston, South Carolina
01.2016 - 01.2018
  • Trained new servers on service standards, elevating overall team performance.
  • Streamlined guest services through training employees on menu knowledge and service standards, enhancing service quality.
  • Oversaw daily operations, ensuring efficient service and boosting customer satisfaction.
  • Demonstrated food handling and sanitation practices to ensure compliance and safety.

Education

Some College (No Degree) - BUSINESS

WAKE COUNTY COMMUNITY COLLEGE
Raleigh, NC

Skills

  • Customer service
  • Menu expertise
  • Sanitation practices
  • Attention to detail
  • Time management
  • Work organization
  • Team leadership
  • Conflict resolution
  • Effective communication
  • Reliability
  • Strong work ethic
  • Responsibility

Timeline

SERVER

ON THE BORDER
01.2023 - 04.2026

SERVER

RED LOBSTER
03.2021 - 01.2023

SHIFT LEADER, SERVER

KING STREET CABERNET
12.2018 - 03.2021

SERVER, TRAINER, HOST

Ruby Tuesday
01.2016 - 01.2018

Some College (No Degree) - BUSINESS

WAKE COUNTY COMMUNITY COLLEGE
Jasmine Thomas