Jasmine Villalona
Oceanside
Summary
Dynamic Head Bartender with 18+ years in the hospitality industry. Known for outstanding cocktail creation, staff training, and event coordination, driving memorable customer experiences and repeat business.
Overview
19
19
years of professional experience
Work History
Head Bartender
Massapequa Bowl-Ultra Lanes
Massapequa, NY
09.2025 - Current
- Crafting unique & classic cocktails alcoholic & non-alcoholic to enhance the customer experience and engagement.
- Train new staff on bartending techniques and customer service standards.
- Manage inventory levels, ensuring availability of popular beverages and supplies.
- Set up and maintain bar cleanliness.
- Perform all monetary transactions behind the bar
- Closeout register and perform all payouts,etc.
- Close and open establishment when needed or scheduled
- Host and serve private events
- Work with private parties, bowling leagues, etc. to ensure satisfactory results and a great customer experience.
Head Bartender
Marthitas Bar & Grill
Brooklyn, NY
02.2018 - 12.2022
- Oversaw daily bar operations, ensuring efficient service and high customer satisfaction.
- Worked all live music events and private parties
- Responsible for all register transactions
- Responsible for bar set up & maintenance
- Served food items and drinks to table when needed
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Collaborated with kitchen staff to create drink pairings that complemented food menus.
Head Bartender/Assistant Manager of Operations
Looking Glass Dive Bar
Brooklyn, NY
05.2015 - 12.2017
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders in drink techniques and customer service excellence.
- Developed innovative cocktail menus, enhancing guest experience and driving repeat business.
- Managed inventory control, optimizing stock levels to minimize waste and maximize profitability.
- Responsible for opening and closing the establishment
- Served a variety for bottled and draft beers
- Responsible bar maintenance and set up
- Responsible for staff payout and scheduling
- Hired new staff personnel
- Served as waitress when needed or short staffed
Head Bartender/Assistant Manager
Nunez Bar & Lounge
Brooklyn, NY
08.2016 - 02.2017
- Led cocktail creation and menu development to enhance guest experience.
- Trained and mentored junior bartenders on drink techniques and customer service.
- Interviewed and hired all bar staff
- Responsible for all register activities
- Responsible for all bar maintenance and set up
- Led and directed staff in daily shift duties
- Set up all appointments for General Manager and handled their calendar
- Set up all dinner and party reservations
- Coordinated and organized themed lounge nights- Comedy night, Spoken word, old parties, etc.
- Ensured compliance with health regulations and liquor laws to maintain safety standards.
Head Bartender
Brooklyn Terrace Rooftop Bar
Brooklyn, NY
10.2014 - 04.2015
- Oversaw daily bar operations, ensuring efficient service and high customer satisfaction to all bar patrons & hotel guest
- Developed unique cocktail recipes to enhance menu offerings and attract clientele.
- Trained and mentored junior bartenders on techniques, customer service, and product knowledge.
- Managed inventory control, minimizing waste while maintaining stock levels for busy nights.
- Responsible for all register activities
- Delivered speed and efficiency while maintaining great customer interaction alive
- Created a sophisticated and fun environment for all hotel guest and rooftop customers
- Worked all high volume parties
- Assisted in creating & coordinating a series of events
Head Bartender/Event Coordinator/Waitress
Ooba Tapas Restaurant & Lounge
Brooklyn, NY
03.2010 - 04.2014
- Led bar staff in delivering exceptional customer service and cocktail presentations.
- Developed innovative drink menus based on seasonal ingredients and customer preferences.
- Trained and mentored new bartenders on techniques, tools, and customer engagement strategies.
- Streamlined inventory management processes to reduce waste and optimize stock levels.
- Scheduled staff for weekly shifts
- Responsible for setting up/signing up private parties with personalized party packages
- Prepped and served Hookahs
- Served as food/drink waitress and bottle service girl when needed or short staffed
- Responsible for collecting due money from private parties and events
- Meet and greet customers while serving as hostess
- Assisted in creating weekly specials
- Interviewed and hired new bar staff members
Bartender
OE Restaurant Bar Lounge
Astoria, NY
02.2010 - 09.2010
- Crafted and served a diverse range of cocktails and beverages, ensuring customer satisfaction.
- Maintained bar cleanliness and organization, adhering to health and safety standards.
- Collaborated with team members to streamline service during peak hours, enhancing efficiency.
- Served bottle service packages
- Responsible for all register movement
Event Bartender and Waitress
Spotlight Live
New York, NY
05.2007 - 12.2009
- Worked private events for promoters & establishment leaders like Events RL, etc.
- Delivered exceptional customer service by engaging patrons and ensuring satisfaction with beverage selections.
- Prepared and served classic & event developed signature drinks
- Served as shot girl/bottle serve girl when needed
- Developed signature cocktail recipes that elevated menu offerings and increased patron interest for private events.
Event Bartender/Guest Bartender
Corner 51 Bar
New York, NY
08.2008 - 08.2009
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction.
- Managed bar inventory and supplies, maintaining optimal stock levels for events.
- Developed signature cocktails, enhancing menu offerings and elevating guest experiences.
- Responsible for register and all bar affairs
Bartender/Waitress
Eddie Juniors Sports Bar
Brooklyn, NY
06.2007 - 08.2009
- Prepared and served diverse cocktails, beers & spritzers, ensuring quality and consistency.
- Managed inventory levels, minimizing waste through efficient stock rotation.
- Responsible for all register movement
- Maintained bar cleanliness
- Meet and greeted customers
- Served a variety of food and drinks to tables
- Worked all private events, sport viewings, etc. with speed and efficiency
- Collaborated with team members to deliver exceptional customer service during peak hours.
Education
Bartending Certification - Mixology
The American Bartending Associates
Queens, NY03-2007
Skills
- Staff training and supervision
- Cash handling expertise
- Attentive service
- Taking inventory
- Over 18 years of experience in the hospitality industry, creative skills and customer service
- Bilingual - English & Spanish
Timeline
Head Bartender
Massapequa Bowl-Ultra Lanes
09.2025 - Current
Head Bartender
Marthitas Bar & Grill
02.2018 - 12.2022
Head Bartender/Assistant Manager
Nunez Bar & Lounge
08.2016 - 02.2017
Head Bartender/Assistant Manager of Operations
Looking Glass Dive Bar
05.2015 - 12.2017
Head Bartender
Brooklyn Terrace Rooftop Bar
10.2014 - 04.2015
Head Bartender/Event Coordinator/Waitress
Ooba Tapas Restaurant & Lounge
03.2010 - 04.2014
Bartender
OE Restaurant Bar Lounge
02.2010 - 09.2010
Event Bartender/Guest Bartender
Corner 51 Bar
08.2008 - 08.2009
Bartender/Waitress
Eddie Juniors Sports Bar
06.2007 - 08.2009
Event Bartender and Waitress
Spotlight Live
05.2007 - 12.2009
Bartending Certification - Mixology
The American Bartending Associates