Jasmine Wallace
Jonesboro,GA
Summary
Motivated and dependable professional with years of expertise in fast-paced environment utilizing excellent Client Relations and Service Satisfaction. Proficient in job execution and proven track record of success in compliance, project implementation and leadership.
Overview
16
16
years of professional experience
Work History
Administrative Assistant 2
Department Of Community Supervision
Carrollton, GA
08.2025 - Current
- Enter data and/or process documents and records. The work includes
- Operate standard office equipment.
- Completes tasks and assignments associated with administrative support functions (ie, licensure, personnel, purchasing, records management, inventory, or similar function).
- Provides clerical support such as incidental typing, filing, ordering supplies, and sorting mail.
- Provides clerical support within assigned functional area (ie, processing/transactions, review of applications, scheduling training, scheduling facilities maintenance, reconciling financial records, assessing/collecting fees for a program, generating rep.
- Provides general clerical support to an office, to include such tasks as data entry/maintenance, copying/distributing documents and materials, maintaining record-keeping and filing systems, etc. Provides secretarial and administrative support to an upper-level manager.
- Uses independent judgment and initiative to perform administrative, clerical, and secretarial duties in support of an individual employee or group of employees
Store Leader
Bargain Hunt
Newnan
06.2018 - 02.2025
- Provide guidance and direction to staff on a daily basis, monitoring timekeeping in support of accurate payroll processing. Set the example in demonstrating superior customer service and professionalism at all times. Work to resolve any issues/concerns in order to retain loyal business and increase client satisfaction. Communicate weekly performance and business updates, providing cross-training opportunities to staff. Ensure staff meets/exceeds all key performance metrics and goals, identifying areas for improvement, stocking all supplies and inventory within 24 to 48 hours. Manage recruitment, interviewing, hiring and onboarding process for all candidates. Analyze month over month/year over year receivables in collaboration with leadership team, restructuring processes as needed. Provide sufficient staffing on each shift and complete quality reviews as assigned.
Co-Team Leader
Ollie Bargain Outlet
12.2013 - 12.2017
- Interacted with internal resources to identify issues, responded to concerns and followed up with a satisfactory resolution in a timely manner. Increased profits steadily through effective displays and merchandising. Improved operations through daily supervision of staff assignments. Audited transactions and responsible for daily cash/credit reconciliation. Preparation of correspondence and memos via email to educate staff or inform them of process updates. Interviewed applicants for open positions and assist with training and coaching of new/current staff. Assisted with the preparation of the weekly work schedule. Reported daily sales goals and results to department store manager. Organized inventory and responsible for ordering of supplies as needed. Answered all incoming calls, providing product information and pricing. Approved refunds and exchanges.
Logistics/Merchandise Flow Team Member
Target Corporation
12.2012 - 12.2014
- Executes audits of work processes and measure quality data for review to ensure finished product complies with quality standards prior to shipment, updates and maintains inspection and quality records and databases to monitor and document compliance with company standards. Identifies compliance issues and areas for corrective/preventive action. Conducts daily compliance walk-throughs of Quality Control, Manufacturing floor, and the facility, assessing the effectiveness of quality training programs and other management systems. Examines and inspects stock items for wear or defects, reporting any damage to supervisors, works closely with team members to develop recommendations on ways to improve the data capturing process. Acts as a team lead on a monthly basis, in charge of managing the collection and analysis of data and results; as well as in coordinating and resolving data inaccuracies.
Security Officer
Norred and Associates
12.2009 - 12.2011
- Provide exceptional security service along with customer service. Warn violators of rule infractions. Observed, reported and apprehended persons engaging in suspicious or criminal acts in accordance to client expectation and legal limitations. Monitoring of entrance and exit portals, controlling unapproved or unlawful entry into facility. Sounding of alarm and alerting police or fire department by telephone as needed. Regulation of vehicle and pedestrian traffic at access points to maintain an orderly flow.
Education
High School Diploma -
Riverdale High School
Skills
- Scheduling, calendar updates, and meeting coordination
- Professional phone, email, and in-person communication
- Document preparation, filing, and record keeping
- Accurate data entry and attention to detail
- Customer service and front-desk support
- Time management and task prioritization
- Microsoft Office (Word, Excel, Outlook)
- Google Workspace (Docs, Sheets, Calendar)
- Team collaboration and reliability
Timeline
Administrative Assistant 2
Department Of Community Supervision
08.2025 - Current
Store Leader
Bargain Hunt
06.2018 - 02.2025
Co-Team Leader
Ollie Bargain Outlet
12.2013 - 12.2017
Logistics/Merchandise Flow Team Member
Target Corporation
12.2012 - 12.2014
Security Officer
Norred and Associates
12.2009 - 12.2011
High School Diploma -
Riverdale High School