Jasmin N. Prado-Garcia

Maintained visitor and student log for entering and leaving facility for security purposes. Helped maintain office security by monitoring visitor access and issuing badges. Greeted incoming visitors and provided friendly, knowledgeable assistance. Developed and maintained positive relationships with families and community members. Answering phone promptly and directed incoming calls to correct location. Respond to inquiries from callers seeking information. Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines..

• Assisted patients in scheduling medications. Guided patients to understand pharmacy benefits. Handled high call volumes while applying effective listening and data entry skills to resolve patient inquiries. Recorded patient requests and provided outstanding customer support. Addressed customer inquiries about medication orders and insurance claims effectively.

• Assisted in classroom management as a teacher assistant, progressing to bilingual teacher for preschool students aged 3-5. Managed classroom of 14 students, creating a safe and organized learning environment. Supervised children during activities, outdoor play, and meal times, providing support and encouragement. Demonstrated professionalism through sound judgment and self-control while interacting with students. Developed bilingual curriculum to support language development and foster cultural appreciation.