Jasmonne Armster

• Supervised daily operations, ensuring compliance with food safety standards.
• Managed inventory levels to minimize waste and enhance product availability.
• Monitored inventory levels and assisted with stock replenishment processes.
• Provided exceptional customer service, resolving issues and inquiries promptly.
• Collaborated with team members to develop strategies for sales promotions.
• Adapted quickly to changing priorities, ensuring smooth workflow continuity across departments.
• Maintained accurate records of transactions and prepared reports for management review.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service.
• Assisted in maintaining cleanliness and organization of dining and kitchen areas.
• Implemented efficient workflow processes to improve service speed and quality.
• Engaged with customers to collect feedback and enhance dining experience.
• Monitored cash handling procedures for accuracy and adherence to policies.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Improved safety procedures to create safe working conditions for workers.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Supported management in implementing process improvements for enhanced efficiency.

• Reviewed and processed tax returns for accuracy and compliance with IRS regulations.
• Analyzed taxpayer documentation to identify discrepancies and ensure proper resolution.
• Conducted audits of submitted documents, ensuring adherence to established guidelines and procedures.
• Collaborated with team members to streamline tax examination workflows and enhance efficiency.
• Assisted in training new staff on tax examining protocols and IRS systems usage.
• Maintained detailed records of examined cases, supporting seamless information retrieval for future reference.
• Developed recommendations for process improvements based on identified workflow bottlenecks and issues encountered during examinations.
• Maintained strict confidentiality when handling sensitive taxpayer information, adhering to federal guidelines.
• Prepared comprehensive reports for supervisors outlining work completed, challenges encountered, and recommendations for addressing ongoing issues within the department.
• Collaborated with team members to handle high volume periods, ensuring timely processing of all tax returns.
• Identified potential fraud cases by carefully analyzing discrepancies in financial data and reporting findings to appropriate parties.
• Ensured compliance with IRS regulations by consistently updating knowledge on changing tax laws and policies.
• Reduced errors in tax returns by meticulously reviewing documents for accuracy and completeness.
• Managed caseload efficiently, prioritizing tasks to meet deadlines while maintaining attention to detail.
• Accurately processed amended returns promptly, minimizing delays for taxpayers seeking adjustments or corrections to their filings.
• Prepared tax returns for individuals and businesses.
• Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
• Interpreted and applied federal and state tax codes for personal, business and corporate taxes.

• Selected and packaged customer orders accurately to ensure timely delivery.
• Operated pallet jacks and forklifts to transport products efficiently within warehouse.
• Collaborated with team members to streamline inventory management processes.
• Maintained accurate records of stock levels and item locations for improved tracking.
• Trained new staff on safety protocols and operational procedures for optimal performance.
• Assisted in inventory audits, identifying discrepancies and facilitating corrective actions for accuracy.
• Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
• Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
• Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
• Developed strong working relationships with peers, supervisors, and other stakeholders to foster a positive and collaborative work environment.
• Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.
• Adapted quickly to changes in priorities or workflows within the warehouse environment, maintaining high levels of accuracy and productivity at all times.
• Collaborated with team members to complete large projects or resolve complex issues in a timely manner.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Moved merchandise using forklifts, pallet jacks and hand trucks.

• Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
• Sorted and organized inventory, ensuring accurate stock levels and optimized storage space.
• Collaborated with team members to meet daily shipping and receiving targets consistently.
• Conducted quality checks on incoming shipments, identifying discrepancies and minimizing errors.
• Seasonal (Peak Times)
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Consistently lifted materials weighing as much as 25 pounds.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Assisted in receiving, stocking and distribution of merchandise.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Assembled pallets and crates for secure transportation of materials.
• Moved furniture and boxes using utility dolly and truck ramp.

• Trained and mentored staff on food preparation techniques and quality standards.
• Supervised daily kitchen operations, ensuring compliance with health and safety regulations.
• Monitored food quality and presentation, maintaining high standards for customer satisfaction.
• Coordinated meal planning and menu development in alignment with dietary guidelines.
• Implemented inventory management procedures to optimize ingredient usage and reduce waste.
• Led team meetings to discuss workflow improvements and address operational challenges.
• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Trained new team members on kitchen procedures, safety protocols, and company standards.
• Controlled food costs and managed inventory.
• Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
• Monitored food preparation, production, and plating for quality control.
• Reduced food waste through effective inventory management and menu planning.
• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
• Directed activities of a team of skilled kitchen workers preparing and serving meals.
• Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
• Conducted regular equipment maintenance checks for safe operation and reduced downtime due to malfunctions.
• Created menu, considering seasonal ingredients, customer preferences, and profitability goals.
• Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
• Orchestrated catering operations for large-scale events, ensuring timely and high-quality service.
• Spearheaded health initiative, incorporating more plant-based options into the menu.
• Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
• Developed kitchen staff through training, disciplinary action, and performance reviews.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Assisted in daily operations by coordinating team activities and schedules.
• Conducted training sessions for new staff on company policies and procedures.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

• 3.8 GPA

Texas Christian University Scholarship Recipient

• 3.89 GPA