Jasmyn Johnson
Birmingham,Alabama
Summary
Dedicated and professional individual with over 10 years of experience in customer service, sales management, and culinary roles. Adept at effectively communicating and delegating job responsibilities with authority. Seeking opportunities to utilize skills for personal and professional growth.
Overview
11
11
years of professional experience
Work History
Front End Department Supervisor
Home Depot
10.2023 - Current
- Conducted regular performance evaluations for staff members, providing constructive feedback and fostering professional growth.
- Assisted in hiring new team members by participating in the interview process, providing input on candidate selection, and ensuring successful onboarding of new hires.
- Boosted employee morale through recognition programs that rewarded outstanding performance and dedication to customer service excellence.
- Managed scheduling for front end employees, ensuring optimal coverage during peak hours without compromising on budget constraints.
- Maintained a safe working environment by enforcing safety guidelines and reporting any hazards immediately to management.
- Increased cashier accuracy rates through implementing targeted retraining initiatives focused on minimizing transaction errors.
Chef Owner
JMekay Kitchen
01.2017 - Current
- Oversaw logistical planning for events, ensuring punctual catering services.
- Ensured quality control in all food preparation processes.
- Designed customized dietary plans.
Chef Manager
Alsana
02.2020 - 09.2023
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Consistently met budgetary goals by carefully monitoring expenses and adjusting menu pricing as needed.
- Effectively managed food allergen and cross-contamination concerns, ensuring the safety of patrons with dietary restrictions.
Accounts Payable Manager
JustBen
01.2014 - 01.2017
- Engaged with clients for project updates.
- Managed and updated customer accounts.
- Oversee various office responsibilities encompassing billing.
Customer Service Sales
Macy's Department Store
09.2015 - 09.2016
- Conducted thorough cash analysis.
- Enhanced customer support processes.
- Provided support to Men's department sales team.
- Supervised adherence to store start and end routines.
Education
Associate Degree - Criminal Justice
Wayne County Community College
Detroit, MI06.2012
High School - Diploma
Academy Business and Technology High School
Dearborn, MI06.2003
Skills
- Customer Service
- Cash Analysis
- Communication
- Sales
- Managerial
- Delegating
- Promotions
Timeline
Front End Department Supervisor
Home Depot
10.2023 - Current
Chef Manager
Alsana
02.2020 - 09.2023
Chef Owner
JMekay Kitchen
01.2017 - Current
Customer Service Sales
Macy's Department Store
09.2015 - 09.2016
Accounts Payable Manager
JustBen
01.2014 - 01.2017
Associate Degree - Criminal Justice
Wayne County Community College
High School - Diploma
Academy Business and Technology High School