Jasmyn Montanez

• Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
• Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
• Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
• Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Maintained a level head and positive attitude in a high-stress environment and went above and beyond to prepare for busy terms.
• Established relationships with vendors and suppliers in order to secure advantageous terms for purchases.
• Placed, tracked, and received purchase orders for stock.
• Performed daily reviews of procedures related to cash reconciliation tasks.
• Suggested alternative and new products to customers, improving overall service experience and driving sales.
• Utilized excellent communication and interpersonal skills by interacting with customers and contractors on a daily basis.

• Coordinated with in home and subcontracted installation teams to meet project completion deadlines.
• Analyzed solar production data and electricity usage for customers in an effort to maintain healthy client relationships.
• Directed funding on all projects, keeping a detailed record of all financial statements and preparing weekly reports for payroll.
• Provided customer service and account management support to ensure client satisfaction.
• Handled customer complaints and inquiries in a courteous and efficient manner.
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***Obtained multiple promotions through consistency and ability to comprehend new concepts quickly. Beginning as a canvasser, promoting to telemarketing, to home improvement sales, to operations team member, and finally to project manager.***