Taylor Ferrari
Yuba City,CA
Summary
Proven track record in enhancing client satisfaction and streamlining operations, as demonstrated at Century 21 and Mapco. Expert in client relations and strong organization, I excel in creating efficient administrative systems and fostering robust interpersonal relationships. Achieved significant improvements in operational efficiency and customer service, ensuring positive outcomes and streamlined processes.
Overview
11
11
years of professional experience
Work History
Realtor
Century 21 Select Group
Yuba City, CA
06.2018 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Administrative Manager
Mapco Machine Shop
Marysville, CA
09.2017 - 10.2021
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
Restaurant Server
Chilis Resturant
Yuba City, CA
06.2013 - 11.2017
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Education
Accounting And Business Management
Yuba College
Marysville, CAReal Estate License - Real Estate
Online Education
05.2018
Skills
- Client Relations
- Strong Organization
- Document Preparation
- Interpersonal Relations
- Calendar Management
- Meeting facilitation
- Expense Reporting
- Travel Arrangements
- Report Generation
- Budget Tracking
- Presentation Creation
- Customer Service
- Customer Service-Oriented
- Phone Etiquette
- Professional and mature
- Staff Management
- Task Delegation
- Administrative Support
- Conflict Management
Timeline
Realtor
Century 21 Select Group
06.2018 - Current
Administrative Manager
Mapco Machine Shop
09.2017 - 10.2021
Restaurant Server
Chilis Resturant
06.2013 - 11.2017
Accounting And Business Management
Yuba College
Real Estate License - Real Estate
Online Education