Accomplished business management and marketing professional with over five years of experience, enhancing customer service and improving operational efficiency. Skilled in Microsoft, Apple, and Google software applications, with foundational knowledge in home care and project management. Focused on fostering positive client relationships and driving continuous improvement to achieve organizational objectives.
Work History
Leasing Assistant
7 Months
Waterford Place Apartments | 10.2024 - 05.2025
Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
Conducted thorough market research to identify industry trends and assess local competition.
Maintained open communication channels between property management, maintenance staff, and tenants to ensure a streamlined living experience for residents.
Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
Maintained accurate records of lease agreements, rent payments, and tenant information for efficient retrieval and management.
Salon Manager
1 Year 7 Months
Industry 21 Salon & Cafe | 10.2022 - 05.2024
Managed salon employee performance, ensured facility cleanliness, and drove sales growth.
Promoted business through marketing initiatives and use of social media.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Tracked expenses, purchases, and shelf stock to maintain optimal inventory levels.
Ensured clean and welcoming salon environment through regular maintenance and organization.
Stylist
1 Year 2 Months
Virtuous Glam Styling Salon | 10.2021 - 12.2022
Built strong and lasting rapport with clients through consistently delivering quality services and exceptional results.
Maintained cleanliness and sanitation of work areas, tools, and equipment to uphold health standards and ensure client safety.
Served 3–8 clients daily, ensuring high standards of hygiene and organization in work areas to enhance client experience.
Styled diverse clientele, enhancing personal image through tailored consultations.
Private Home Caregiver
2 Years 3 Months
Self-Employed | 05.2019 - 08.2021
Assisted relative with mobility and transfers, ensuring safety during daily activities.
Prepared healthy meals adhering to dietary guidelines to promote well-being.
Managed daily medication schedule, ensuring correct adherence to prescribed regimen.
Provided personal care and companionship to clients, enhancing emotional well-being and quality of life.
Front Desk Receptionist/Data
3 Years
Steel City Services | 08.2017 - 08.2020
Responsibility of greeting visitors by phone and/or in person.
Maintained employee and department directories, files, records, and finances to ensure accurate and accessible information.
Executed data entry and filing to ensure timely updates for easy retrieval of records.
Maintained confidentiality of sensitive data to protect customer and business information.
Implemented effective filing systems to enhance organization and streamline record maintenance.
Education
BBA
North Carolina A&T State University | Greensboro, NC | 12-2025
License - Cosmetology
Paul Mitchell The School of Raleigh | Raleigh, NC | 10-2021