Jasna Mylanchi

OAG has Child Support Division that focuses on enforcing child support laws and ensuring that children receive the financial support they are entitled to from their parents. This project includes flows that Establishes paternity , creating record triggered flow that Supports order obligations , Providing Legal Assistance using approval process.
They often collaborate with local courts and other government agencies with various workflow actions like creating a new email alert, bulk export of records using data loader & to ensure comprehensive child support enforcement.

• Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
• Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
• Strong testing skills in Salesforce standard object, custom objects, custom fields, page layouts, custom Tabs, Reports and various other components as per application requirements.
• Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
• Have extensive experience in implementation of Workflow Rules, Role based Page Layouts, Record Types, Approvals and Assignment Rules.
• Good knowledge in Data Loader to insert, update, and bulk import or export of data from Salesforce.com Objects.
• Worked on sales cloud and service cloud.
• Strong exposure to Security and sharing rules implementation at object, field, and record level for different users at different levels of organization and also Single SignOn.
• Good knowledge of Salesforce configuration, Data migration, System integration Testing and familiarity with Visualforce (Pages, Components) MVC architecture.
• Performed Back End Testing by executing SOQL queries. Conducted and Participated in defect triage meetings.

Fortuna Web Application was build to navigate a user in purchasing AppleCare for the various products listed across various countries. It helps a user to navigate or choose between various subscriptions(annual or monthly) until cancelled. Each report generated for an Account is uploaded to Salesforce CRM. Eventually Salesforce Report is generated at using Tableau or export.

• Worked as part of engineering team in Agile environment, following Scrum methodology
• Utilized TSTT plugin for writing test cases, created test executions for regression testing
• Participated in various testing activities as part of SDLC, performed smoke, full and partial regression tests for new builds
• Automated test cases using Selenium-Cucumber BDD
• Har files & charles proxy was used to log in rdars while functional testing was performed
• Identified & Validated CSS Locators to identify elements
• Converted test cases into automated regression scenarios using Selenium WebDriver with Java, Cucumber

Technologies: Selenium Java

Defect Tracking Tool : TSTT, Rdar

BDD Framework : Cucumber

Programming Language : Java , SQL, Gherkin

Methodologies: Agile Scrum

• The event management feature helps to organize, manage, register and process the events which is of users interest
• Installing event management solution lets you get an event portal that gives the users a web application where they can get to know more about the event details
• Front End is customizable as per Event-host
• This includes Registration, Assets & Materials needed for the event along with the Phantom Player
• A Library would include all the past sessions which can be filtered based on keywords & Tags pre-defined to an event
• Once an event is hosted, theatrical theme as well as customizable link can be displayed to the users
• This would also include chat facility that facilitates user to have a webex session or take you directly to the intended website
• Events can include a group based on AD & this would result in getting a private session allowing only members in AD to attend the session
• Worked as part of engineering team in Agile environment, following Scrum methodology
• Utilized TSTT plugin for writing test cases, created test executions for regression testing
• Participated in various testing activities as part of SDLC, performed smoke, full and partial regression tests for new builds, and lead in release acceptance testing
• Automated test cases using Selenium-Cucumber BDD
• Tested Web Services (REST API) using Postman, using Swagger as API documentation
• Used Kafka MQ & Splunk Logs
• Identified & Validated CSS Locators to identify elements
• Wrote API test cases in Postman with JavaScript, ran collections with Postman Runner
• Converted test cases into automated regression scenarios using Selenium WebDriver with Java, Cucumber
• Executed automated regression tests, generated, and shared test reports with the team
• IOS Testing on various devices like iPad, iPhone
• Exclusively worked on various testing types : Integration, System, Functional, Regression, Sanity, Smoke, UI, User-acceptance testing
• Carried out manual testing with SQL Scripts
• Performed backend Validation by writing SQL Queries
• Participated in Daily Scrum, Sprint Planning, Review and Spirit Retrospective meetings to discuss and develop new testing techniques/methods; provided process improvement recommendations
• Involved in sub project testing for customer system support testing that helped user purchase AppleCare product once a product is purchased

Technologies: Selenium Java, Java, SQL, Java 8

Defect Tracking Tool : TSTT, Rdar

BDD Framework : Cucumber

Programming Language : Selenium-Java , Python, SQL, Gherkin

Methodologies: Agile Scrum

Domain Knowledge : E-commerce

• Served as a key member of software development team as a developer on development projects for Salesforce client
• The project was designed and developed to automate all the rules of salesforce to be executed & to display any vulnerability of sales force apex coding standard on eclipse IDE
• To ensure the VF Code validations, JSoup parser helps to parse each VF code and highlights each code that need specific validations to be encoded along, which increases the quality of the code
• The various classes & pages of a salesforce also will have a corresponding test classes generated automatically
• It ensures each custom Object exists, and is linked with the repository fields
• Once these test classes are generated, the same is pushed to Force.com server form Eclipse ID
• Have worked in developing ANTLR Grammar for language recognition to parse validation rules and to generate apex test cases
• Worked in parsing apex code using JSoup parser to enhance/regulate validation rules
• All the code with Apex and page validation errors are listed in Eclipse IDE with Error Severity, Dependency with the controller and with appropriate bug fixes
• Migrated existing Java application to Heroku and Openshift and finding out the antipatterns like BLOB, cyclic treasure hunt and God class while uploading to cloud
• Successfully deployed a standalone web application on Jetty Server and embedded Jetty Server in such a way that the whole application can be run on any platform with no prior dependency with any other web server
• Interacting with the client in order to understand their requirements and the Structure that is provided by Salesforce
• Used Eclipse Juno as the IDE and used eclipse standard/plug-in features
• Involved in Sandbox testing
• Responsible for monitoring and fixing automated build failures for the team

• Force.com platform enables developers and admins to quickly prototype many potential solutions for their customers
• One side effect of this is, it is cluttered with obsolete custom objects and fields
• Some developers and admins may not want to delete these customizations or chances are that there can be repetitive code around the code path
• The project was developed to find the code path each visual force page traversed to execute a CRUD operation and various rules/ triggers/approval process it encounters during the code path, thus enabling an SME to view/understand/update the existing path which would allow to deploy the smallest subset of configuration changes possible
• It also finds the relationship between each custom/standard objects and its dependency between the objects are viewed thus giving the whole information about the object based on the portfolio and the org
• Visualized the tracking order of execution across triggers and workflows to make complicated scenarios easier to debug using D3.js
• Used ANTLR recognition tool to find the relation between the dependent controllers, Objects, workflows and triggers across various Org
• Participation in the designing and development of software using agile development practices
• Involved in requirement gathering for JSON structure of Scope and Sequence which is core module for graph representation of Salesforce DB
• Module development of back-end and UI development using apex code, Javascript, JSON, D3.js
• Interacted with the client in order to understand Salesforce Data Model, Schema Builder
• Responsible for high priority bug fixing in Sandbox
• Environment: SFDC controller, Java
• Technologies: D3.js, JSoup Parser, ANT

• An online tool is developed to guide and support an installation process of KPN tool
• Currently engineers at client place do not have insight whether or not the order is ready for installation, what the progress is of the automated installation activities and if the installation was successful
• By introducing a fixed set of installation steps, both manual and automatic, the installation is uniformed and the engineer is guided through the process
• This support is performed both in English and Dutch and was achieved using Spring localization
• Technologies: JDK 1.6, Eclipse IDE, SVN, Maven, JUnit, Java

• Was part of the team working on Javelina project, intended to replace and extend the Eldorado Computing Inc (ECI) HealthPac4 health insurance claims processing system using Java, PostgreSQL database
• Javelina uses PostgreSQL as database and the GUI was developed using Spring framework
• For database operations, the utility called datagrape developed by Eldorado is used to have the application be able to run on any database
• Datagrape uses XML's for interacting with the database and returns the response in XML format
• Javelina is a sleek GUI
• It is a web based app for distributed operation
• It is easy to add/modify/remove features without affecting the existing system
• Technologies: JDK 1.6, Eclipse IDE, SVN, Tomcat, Unit Testing, Java, JSP