Jason Asmus
Monterey,CA
Summary
Problem-solving professional trained in customer service methods and sales techniques. Adaptable and versatile with a willingness to learn. Looking to contribute to the success and well-being of others.
Overview
15
15
years of professional experience
Work History
Loan Officer
Treehouse Mortgage Group
Monterey, CA
08.2020 - 06.2022
- Collect and analyze client information pertaining to debts, income, and assets.
- Assist clients in selecting loan products that are specific to their personal situation and goals.
- Proactively identified solutions for customers experiencing credit issues.
- Tailored long term and short term goals/plans for first time home buyers.
- Coordinate with title and escrow.
- Hands on communication with processing and underwriting to ensure expeditious close of loans.
- Developed and maintained relationships with local real estate agents.
Restaurant Server
Crown And Anchor British Pub
Monterey, California
11.2006 - 06.2020
- Engaged in friendly conversation with guests to build rapport and facilitate repeat business.
- Checked identification to enforce the age requirement for alcoholic beverages.
- Established and maintained apositive team environment.
- Engaged in suggestive selling by promoting items on beverage lists and restaurant specials.
- Prepared and maintained inventory records.
- Trained incoming staff on the restaurant's practices, culture, and procedures to maximize job satisfaction and productivity.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
Education
Associates Of Applied Science - Paralegal Studies
Purdue University
OnlineSkills
- Attention to detail
- Ability to multitask
- Clear verbal communication
- Positive attitude
- Customer service experience
- Training and presentations
- Training and mentoring
- Team collaboration
Timeline
Loan Officer
Treehouse Mortgage Group
08.2020 - 06.2022
Restaurant Server
Crown And Anchor British Pub
11.2006 - 06.2020
Associates Of Applied Science - Paralegal Studies
Purdue University
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