Jason Bischel
Altoona
Summary
Seasoned General Merchandise Manager with comprehensive experience in retail management. Strengths include inventory control, merchandising strategies, and team leadership. Previously led teams to increase sales through innovative product displays and promotions. Display adeptness in multi-tasking and possess strong communication skills for coordinating with staff, suppliers, and customers effectively.
Overview
17
17
years of professional experience
Work History
General Merchandise Manager
Walmart
Eau Claire
2024.06 - Current
- Developed merchandising strategies to maximize sales and profits.
- Coordinated with vendors to replenish product supplies as needed.
- Coordinated importation of items via ocean and air.
- Evaluated and analyzed product performance to develop optimal improvement strategies.
- Assisted customers in locating desired items within the store or online.
- Placed prices and descriptive signage to enhance displays and promote items.
Store Lead
Walmart
Chippewa Falls
2022.10 - 2024.06
- Supervised team members on their assigned tasks throughout the day.
- Performed regular cycle counts of inventory items throughout the store.
- Tracked store inventories and ordered new materials to prevent shortages.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted in hiring and training new employees.
- Served as a role model for other employees by demonstrating superior work ethic.
- Dealt with customer complaints and rectified product and service issues.
- Worked closely with vendors to ensure quality products were delivered on time.
- Conducted daily store operations including opening and closing procedures, cash handling, register operations, and inventory management.
Stocking Coach
Walmart
Chippewa Falls
2021.04 - 2022.07
- Managed flow of merchandise from truck to shelf.
- Implemented new programs and routines in order to drive accurate inventory
- Developed training programs for new associates.
Digital Coach
Walmart
Chippewa Falls
2019.04 - 2021.03
- Mentored team members in order to build confidence and foster a supportive environment.
- Marketed the use of Walmart+ to drive market growth.
- Responded to customer concerns and maintained customer loyalty.
- Provided the frame work for teaching and training individuals.
Academy Facilitator
Walmart
Chippewa Falls
2016.06 - 2019.04
- Provided support services including tutoring or mentoring when needed.
- Facilitated educational activities to ensure effective learning outcomes.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
- Encouraged team work among students to foster cooperation and collaboration.
Assistant Manager
Walmart
Menomonie
2013.09 - 2016.06
- Maintained up-to-date knowledge of company products and services.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Established processes for monitoring customer satisfaction levels.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Reviewed completed work to verify consistency, quality, and conformance.
Customer Service Supervisor
Walmart
Chippewa Falls
2009.02 - 2013.09
- Assessed team member performances by delivering one-on-one coaching to promote better service.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Drove positive customer satisfaction levels by providing successful training to associates.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
Cashier
Walmart
Chippewa Falls
2008.07 - 2009.02
- Welcomed customers, offering assistance to help find store items.
- Issued receipts, refunds, credits or change due to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Associate of Science - Nanotechnology
Chippewa Valley Technical College
Eau Claire, WI2010-05
Skills
- Inventory management
- Merchandising strategy
- Team leadership
- Employee training
- Process improvement
- Conflict resolution
- Collaboration
- Time management
- Microsoft Office
Timeline
General Merchandise Manager
Walmart
2024.06 - Current
Store Lead
Walmart
2022.10 - 2024.06
Stocking Coach
Walmart
2021.04 - 2022.07
Digital Coach
Walmart
2019.04 - 2021.03
Academy Facilitator
Walmart
2016.06 - 2019.04
Assistant Manager
Walmart
2013.09 - 2016.06
Customer Service Supervisor
Walmart
2009.02 - 2013.09
Cashier
Walmart
2008.07 - 2009.02
Associate of Science - Nanotechnology
Chippewa Valley Technical College