Jason Black
Voorhees Township,NJ
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
10
10
years of professional experience
Work History
Assistant Manager
FedEx Office and Print
10.2021 - Current
- Store achieved President's Club status FY'24 (ranked 9th in Eastern Division)
- Store finished FY'22 in Top 5% of 275 comparable stores in overall performance
- Led Team to achieve highest rated Customer Surveys in District as Interim SM
- Supervised day-to-day operations in the District's training store and E-Com print hub for all of New Jersey, New Hampshire and Maine.
Store Manager
The Vitamin Shoppe
06.2019 - 10.2021
- Achieving sales plans 8-15% over LY through Auto Delivery Program (ADP) growth and leading a strong, sales-minded team
- Subject Matter Expert on Auto Delivery Program for the district. Trained team members/manager on exceeding weekly/monthly goals.
- Built community of repeat customers through clienteling, a customer centric staff and welcoming environment
- Coached and developed multiple team members into promotions; one ASM and two Key Holders (supervisors)
Operations Manager
Gasoline Alley Coffee
09.2014 - 06.2019
- Created and implemented operational plans for the company's three locations
- All HR duties including recruitment, training, scheduling and payroll
- By working with local bakeries and other local artisans was able to increase total company revenue by 22% over tenure.
- Integral partner with owners on long and short-term organizational planning and strategy, which included opening third location and plans for fourth that was opened after leaving company
Skills
- Team Building
- Adept with High Volume
- Team Development
- Excellent Communicator
- Personable
- Positive
- Detailed Oriented
- Passion and Energy
- Time Management
- Sense of Humor
- Word
- Outlook
- Excel
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager
FedEx Office and Print
10.2021 - Current
Store Manager
The Vitamin Shoppe
06.2019 - 10.2021
Operations Manager
Gasoline Alley Coffee
09.2014 - 06.2019
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