Summary
Overview
Work History
Education
Skills
Timeline
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Jason Burns

Beach Haven,NJ

Summary

Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at Nokomos Sunset Hut. Excelled in leading teams to enhance productivity and customer satisfaction, demonstrating adeptness in conflict resolution and risk management. Skilled in safe food handling and effective customer upselling, I significantly contributed to creating memorable dining experiences and operational efficiency.

Overview

4
4
years of professional experience

Work History

Manager

Nokomos Sunset Hut
Nokomis, FL
05.2023 - 10.2024
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Ensured compliance with industry regulations and company policies.
  • Managed risk by developing and implementing effective risk management strategies.

Server

Sharkys on the Pier
Venice, FL
11.2022 - 05.2023
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Set up tables in between patrons to reduce wait times.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Accurately recorded orders on cash register and point-of-sale system.

Server/Bartender

Waverly Bar
Englewood, FL
10.2020 - 10.2021
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Followed health safety guidelines when preparing and serving food products.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

High School Diploma -

Ocean County College
Toms River, NJ

Skills

  • Daily specials memorization
  • Order delivery practices
  • Food inspection
  • Hostess support
  • Table resetting
  • Point of sale operation
  • Effective customer upselling
  • Cash handling
  • Safe food handling

Timeline

Manager

Nokomos Sunset Hut
05.2023 - 10.2024

Server

Sharkys on the Pier
11.2022 - 05.2023

Server/Bartender

Waverly Bar
10.2020 - 10.2021

High School Diploma -

Ocean County College

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Jason Burns