Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Christopher

Buffalo,MN

Summary

I have several years of experience in sales, leadership, and producing excellent results. I'm a leader by example providing solutions and training to my team. I have extensive experience in retail power sport & automotive dealership operations, automotive lending, and customer satisfaction. I strive to exceed not only my company's goals but the goals I set for myself as well.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sales/Finance Manager

Yarmon Ford LLC
08.2021 - Current
  • I help oversee the functionality of the sales operation including but not limited to ensure top margin in F&I revenue and performance, vehicle trade-in value, quality customer service and follow up, and managing our CRM
  • Having a structured training regimen to ensure success and have on going training to continue building that success
  • Ensuring used vehicle resale quality
  • Enhanced decision-making capabilities by providing insightful financial analysis to the owner on a regular basis.
  • Facilitated cross-departmental communication by serving as a liaison between sales and service teams, fostering a collaborative working environment.

General Sales Manager

Power Lodge
02.2021 - 08.2021
  • I oversee the daily transactions over the dealership to ensure maximum profitability combined with ensuring an exceptional customer experience
  • Oversee all finance transactions to ensure paperwork and processes are being followed.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.

General Manager

Crow River Harley-Davidson
04.2020 - 08.2020
  • I'm accountable to the owner of Crow River Harley-Davidson, for the overall profitability of the company
  • I strive to work continually with all department managers overseeing the daily operations of the business
  • I'm directly responsible for new and used sales, finance, and specialize in back end product gross profit.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.

Sales Manager

St. Croix Harley-Davidson
09.2018 - 03.2020
  • I work with a group of sales professionals and we work on continuous training that is offered through Harley-Davidson and also stuff that I prepare from my experience in the business
  • I strive to hit all retail targets set by both the dealership and Harley and meet budgets
  • I ensure that our team is being efficient with time management and following sales processes.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

Assistant Sales Manager

Saint Paul Harley-Davidson
05.2018 - 09.2018
  • As the assistant sales manager, I worked with our sales manager and our team to improve number of sales along with processes in selling and in finance
  • I maintained show floor appeal and helped facilitate deals both with customers and with other dealers
  • I helped oversee the finance department of the largest Harley-Davidson dealership in the district
  • Sold finance products including warranties, loans, and protection products and maintained a finance profit per vehicle over $1,000.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.

Finance Manager

Vikingland Harley-Davidson
09.2017 - 04.2018
  • Recognized for increasing finance profit-per-vehicle by 10% over previous year
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Provided excellent customer service in both sales and follow up procedures to gain new customers and to maintain previous customers.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Reviewed documentation and identified financial discrepancies where applicable.

Sales Associate

Saint Paul Harley-Davidson
11.2014 - 09.2017
  • Responsible for gaining sales of new and used Harley-Davidson motorcycles and meeting dealer goals
  • I provided excellent customer service and maintained follow up procedures to increase repeat and referral sales
  • Regularly exceeded personal sales goals due to a through knowledge of sale techniques and recognized for selling the most finance products (loans, warranties, protection products) in the company.

Store Manager

Brothers Meat&Seafood
05.2007 - 11.2014
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.

Education

North Dakota State University
Fargo, ND

Saint Cloud State University
Saint Cloud, MN

North Hennepin Community College
Minneapolis, MN

High school diploma -

Osseo Senior High School
Osseo, MN
05.2010

Skills

  • Cash Flow Management
  • Pricing strategy
  • Revenue Growth
  • Sales team training
  • Verbal and written communication
  • Relationship Building
  • Goals and performance
  • Sales operations
  • Rapport and relationship building
  • Business development and planning
  • Sales Presentations
  • Product Knowledge
  • Sales processes
  • Goal Setting
  • Staff Management
  • Continuous improvements

Certification

  • AFIP BASIC CERTIFIED (2022)
  • AFIP SENIOR CERTIFIED (2024)

Timeline

Sales/Finance Manager

Yarmon Ford LLC
08.2021 - Current

General Sales Manager

Power Lodge
02.2021 - 08.2021

General Manager

Crow River Harley-Davidson
04.2020 - 08.2020

Sales Manager

St. Croix Harley-Davidson
09.2018 - 03.2020

Assistant Sales Manager

Saint Paul Harley-Davidson
05.2018 - 09.2018

Finance Manager

Vikingland Harley-Davidson
09.2017 - 04.2018

Sales Associate

Saint Paul Harley-Davidson
11.2014 - 09.2017

Store Manager

Brothers Meat&Seafood
05.2007 - 11.2014

North Dakota State University

Saint Cloud State University

North Hennepin Community College

High school diploma -

Osseo Senior High School
Jason Christopher