Jason Christopher
Buffalo,MN
Summary
I have several years of experience in sales, leadership, and producing excellent results. I'm a leader by example providing solutions and training to my team. I have extensive experience in retail power sport & automotive dealership operations, automotive lending, and customer satisfaction. I strive to exceed not only my company's goals but the goals I set for myself as well.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales/Finance Manager
Yarmon Ford LLC
08.2021 - Current
- I help oversee the functionality of the sales operation including but not limited to ensure top margin in F&I revenue and performance, vehicle trade-in value, quality customer service and follow up, and managing our CRM
- Having a structured training regimen to ensure success and have on going training to continue building that success
- Ensuring used vehicle resale quality
- Enhanced decision-making capabilities by providing insightful financial analysis to the owner on a regular basis.
- Facilitated cross-departmental communication by serving as a liaison between sales and service teams, fostering a collaborative working environment.
General Sales Manager
Power Lodge
02.2021 - 08.2021
- I oversee the daily transactions over the dealership to ensure maximum profitability combined with ensuring an exceptional customer experience
- Oversee all finance transactions to ensure paperwork and processes are being followed.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
General Manager
Crow River Harley-Davidson
04.2020 - 08.2020
- I'm accountable to the owner of Crow River Harley-Davidson, for the overall profitability of the company
- I strive to work continually with all department managers overseeing the daily operations of the business
- I'm directly responsible for new and used sales, finance, and specialize in back end product gross profit.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
Sales Manager
St. Croix Harley-Davidson
09.2018 - 03.2020
- I work with a group of sales professionals and we work on continuous training that is offered through Harley-Davidson and also stuff that I prepare from my experience in the business
- I strive to hit all retail targets set by both the dealership and Harley and meet budgets
- I ensure that our team is being efficient with time management and following sales processes.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Assistant Sales Manager
Saint Paul Harley-Davidson
05.2018 - 09.2018
- As the assistant sales manager, I worked with our sales manager and our team to improve number of sales along with processes in selling and in finance
- I maintained show floor appeal and helped facilitate deals both with customers and with other dealers
- I helped oversee the finance department of the largest Harley-Davidson dealership in the district
- Sold finance products including warranties, loans, and protection products and maintained a finance profit per vehicle over $1,000.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Finance Manager
Vikingland Harley-Davidson
09.2017 - 04.2018
- Recognized for increasing finance profit-per-vehicle by 10% over previous year
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Provided excellent customer service in both sales and follow up procedures to gain new customers and to maintain previous customers.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Reviewed documentation and identified financial discrepancies where applicable.
Sales Associate
Saint Paul Harley-Davidson
11.2014 - 09.2017
- Responsible for gaining sales of new and used Harley-Davidson motorcycles and meeting dealer goals
- I provided excellent customer service and maintained follow up procedures to increase repeat and referral sales
- Regularly exceeded personal sales goals due to a through knowledge of sale techniques and recognized for selling the most finance products (loans, warranties, protection products) in the company.
Store Manager
Brothers Meat&Seafood
05.2007 - 11.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
Education
North Dakota State University
Fargo, NDSaint Cloud State University
Saint Cloud, MNNorth Hennepin Community College
Minneapolis, MNHigh school diploma -
Osseo Senior High School
Osseo, MN05.2010
Skills
- Cash Flow Management
- Pricing strategy
- Revenue Growth
- Sales team training
- Verbal and written communication
- Relationship Building
- Goals and performance
- Sales operations
- Rapport and relationship building
- Business development and planning
- Sales Presentations
- Product Knowledge
- Sales processes
- Goal Setting
- Staff Management
- Continuous improvements
Certification
- AFIP BASIC CERTIFIED (2022)
- AFIP SENIOR CERTIFIED (2024)
Timeline
Sales/Finance Manager
Yarmon Ford LLC
08.2021 - Current
General Sales Manager
Power Lodge
02.2021 - 08.2021
General Manager
Crow River Harley-Davidson
04.2020 - 08.2020
Sales Manager
St. Croix Harley-Davidson
09.2018 - 03.2020
Assistant Sales Manager
Saint Paul Harley-Davidson
05.2018 - 09.2018
Finance Manager
Vikingland Harley-Davidson
09.2017 - 04.2018
Sales Associate
Saint Paul Harley-Davidson
11.2014 - 09.2017
Store Manager
Brothers Meat&Seafood
05.2007 - 11.2014
North Dakota State University
Saint Cloud State University
North Hennepin Community College
High school diploma -
Osseo Senior High School