Jason Detrick
Woodford,VA
Summary
Dynamic Store Manager with a proven track record at Food Lion, excelling in operational efficiency and team development. Enhanced customer satisfaction through effective mentoring and strategic inventory management. Skilled in promotional planning and employee supervision, driving sales growth while fostering a collaborative work environment. Committed to achieving excellence in service and operations.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Store Manager
Food Lion
11.1999 - Current
- Mentored sales associates on product specifications, sales incentives, and effective selling techniques, significantly elevating customer satisfaction ratings.
- Managed guests at front counter, addressing inquiries regarding products.
- Streamlined inventory control processes to enhance accuracy and efficiency. Oversaw cash management procedures to ensure compliance and reduce discrepancies. Implemented store opening and closing protocols to maintain operational integrity. Monitored stock levels to optimize replenishment and minimize shortages.
- Enhanced team collaboration performance and efficiency by cultivating supportive environments centered on collective success.
- Executed point of sale opening and closing procedures with precision
- Elevated sales and reduced shrinkage through exceptional customer service and strict adherence to standard practices.
- Oversaw product levels and inventory controls for merchandise while organizing backroom to enhance ordering and stock rotation.
- establish effective store schedules based on forecasted customer levels, employee expertise, and service requirements.
- Authorized regular payroll submissions for employees.
- Directed store employees effectively in fast-paced environment through proactive communication and constructive feedback.
- Facilitated hiring, training, and mentoring of new staff members.
- Coached and mentored team members to sustain elevated productivity and performance metrics.
- Executed business strategies enhancing revenue and effectively reaching new markets.
- Nurtured and enhanced enduring client relationships through effective issue resolution and dynamic communication skills.
- Sourced, selected, and developed initial personnel to establish core internal functions and define position scopes for new organization.
Head Cook
Outback Steakhouse
06.1997 - 06.2000
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Coordinated with team members to prepare orders on time.
- Set up and broke down kitchen for service.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Education
High School Diploma -
Chancellor HIgh School
Fredericksburg, VA06-1999
Skills
- Store operations oversight
Operational budgeting
Store operations oversight
Personnel development
Hourly shift management
Operational efficiency
Team motivation
Multitasking and organization
Team development
Project management
Store opening and closing procedures
Verbal and written communication
Talent recruitment
Sales analysis
Payroll management
Customer service management
Problem-solving
Team leadership
Employee supervision and motivation
Operations oversight
Accomplishments
Store Associate of Year Outback
- Achieved Result through effectively helping with Task.
Regional Store Manager of Year Food Lion
- Managed a store that exceeded company expectations in every category during the Year
Certification
Safemark Food Safe Certified
- CPSP - Certified Professional Sales Person
Timeline
Store Manager
Food Lion
11.1999 - Current
Head Cook
Outback Steakhouse
06.1997 - 06.2000
High School Diploma -
Chancellor HIgh School