Jason Dunn
Lynn,MA
Summary
Accomplished Senior Inside Sales Representative with a proven track record, adept in customer relationship building and effective negotiation. Spearheaded targeted sales campaigns and resolved complex issues, enhancing account retention and growth. Demonstrated leadership in OEM sales by driving market penetration and improving customer retention rates through exceptional service and strategic negotiations.
Overview
20
20
years of professional experience
Work History
Senior Inside Sales Representative
Flexible Components
08.2024 - Current
- Collaborated with the marketing team on creating targeted sales campaigns for specific customer segments.
- Resolved complex customer issues promptly by collaborating with cross-functional teams including logistics, technical support, and finance departments.
- Developed and maintained strong relationships with key clients, leading to increased account retention and growth.
OEM Sales
Atlantic Semi
03.2010 - 06.2024
- Led quarterly business reviews with key customers, providing insights into product performance and identifying areas for improvement.
- Negotiated favorable contract terms with suppliers and vendors, reducing costs while maintaining high-quality standards.
- Developed and executed targeted sales strategies for successful penetration of new markets.
- Improved customer retention rates by consistently delivering exceptional service and fostering long-term relationships.
- Enhanced customer satisfaction by providing effective technical support and addressing client concerns promptly.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Consultant
Better Business Consultants
08.2008 - 02.2010
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Owner
Active Staffing
03.2005 - 07.2008
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Bachelor of Science - Business Administration
Endicott College
Beverly, MASkills
- Customer relationship building
- Sales presentations
- Objection handling
- Effective negotiation
Timeline
Senior Inside Sales Representative
Flexible Components
08.2024 - Current
OEM Sales
Atlantic Semi
03.2010 - 06.2024
Consultant
Better Business Consultants
08.2008 - 02.2010
Owner
Active Staffing
03.2005 - 07.2008
Bachelor of Science - Business Administration
Endicott College
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