Jason Elliott
Centerton,AR
Summary
Dynamic professional with a proven track record at Sam's Club, excelling in client retention strategies and exceptional communication. Spearheaded initiatives that enhanced member experience and consistently achieved sales goals. Skilled in relationship building and service recommendations, driving membership growth and increasing service utilization through persuasive presentations and strong product knowledge.
Overview
5
5
years of professional experience
Work History
Member Specialist
Sam's Club
11.2021 - Current
- Coordinated efforts with sales team to drive membership growth through outreach campaigns.
- Spearheaded initiatives aimed at enhancing overall member experience through quality improvements in service delivery.
- Contributed to long-term strategic planning related to membership growth and retention goals.
- Educated members on available benefits and resources, increasing utilization of services provided.
- Achieved sales goals consistently with effective communication skills, persuasive presentations, and strong product knowledge.
Crew Member
Malco Theaters
12.2020 - 11.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
- Increased customer satisfaction with prompt and accurate order taking.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Education
High School Diploma -
Rogers Academy of Leadership & Innovation
Rogers05-2019
Skills
- Exceptional communication
- Client retention strategies
- Sales strategy
- Customer support
- Relationship building
- Service recommendations
Timeline
Member Specialist
Sam's Club
11.2021 - Current
Crew Member
Malco Theaters
12.2020 - 11.2021
High School Diploma -
Rogers Academy of Leadership & Innovation