Dynamic sales professional with a proven track record at Griffin Greenhouse Supplies Inc., excelling in strategic sales techniques and customer service. Consistently exceeded sales goals while fostering strong customer relationships. Skilled in territory management and upselling, driving brand awareness and customer loyalty through effective communication and responsiveness.
Overview
23
23
years of professional experience
Work History
Outside Sales Representative
Griffin Greenhouse Supplies Inc.
07.2005 - Current
Established new accounts through cold calling and personal visits to potential customers. As well as maintain current customer base.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Built strong customer relationships for continued sales
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Collaborated with internal teams to fulfill orders and meet customer needs
Monitored competitor activities to maintain competitive advantage.
Exceeded monthly sales targets and quotas consistently.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Informed customers of promotions to increase sales productivity and volume.
Assistant Store Manager
Rentway Inc.
09.2002 - 07.2005
Reconciled daily sales transactions to balance and log day-to-day revenue.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Handled daily collection issues of past due accounts.
Education
Bachelor of Science - Business Administration- Marketing
Millersville University
Millersville, PA
12-2000
Skills
Sales closing
Brand awareness development
Prospecting techniques
Strategic sales techniques
Customer service
Self-sufficient
Upselling techniques
Exceptional time management
Territory management
Proven sales track record
Timeline
Outside Sales Representative
Griffin Greenhouse Supplies Inc.
07.2005 - Current
Assistant Store Manager
Rentway Inc.
09.2002 - 07.2005
Bachelor of Science - Business Administration- Marketing