Jason Grimes
Sandgap,Kentucky
Summary
Dynamic Department Manager at Qualex Machining with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in team leadership and training, I implemented process improvements that reduced waste by 20%, while fostering a collaborative environment that empowered staff and elevated performance standards.
Overview
11
11
years of professional experience
Work History
Department Manager
Qualex Machining
Richmond, KY
03.2015 - Current
- Oversaw daily operations, ensuring adherence to quality standards and safety protocols.
- Managed team performance, providing coaching and feedback to enhance productivity.
- Implemented process improvements, reducing waste and increasing operational efficiency.
- Coordinated cross-departmental projects, fostering collaboration among teams.
- Analyzed production schedules, optimizing resource allocation for maximum output.
- Developed training programs for new employees, promoting skill development and retention.
- Led regular safety audits, maintaining compliance with industry regulations and standards.
- Streamlined inventory management processes, improving accuracy of stock levels and order fulfillment.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Established clear performance expectations for staff members which led to increased accountability.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Education
High School Diploma -
Jackson County High School
McKee, KY05-1997
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Training and mentoring
- Task delegation
- Decision-making
- Customer engagement
- Safety and security
- Goals and performance
- Work planning and organization
- Personnel training and development
- Staff development
- Coaching and mentoring
- Loss prevention
- Sales reporting
- Training and development
- Order management
- Relationship building and management
- Employee scheduling
- Conflict de-escalation
- Scheduling
- Motivational leadership
- Product restocking
- Employee management
- Workflow coordination
- Staff hiring and retention
- Employee performance evaluation
- Operations management
- Recruiting and hiring
- Strategies and goals
Timeline
Department Manager
Qualex Machining
03.2015 - Current
High School Diploma -
Jackson County High School