Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jason Harary

Placentia,California

Summary

Strategic professional in business operations known for high productivity and efficiency in task completion. Specializes in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excels in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals. Eager to apply guest service expertise in highly regulated industries like hospitality and tourism.

Overview

4
4
years of professional experience

Work History

Team Lead-Rides Department

Knott's Berry Farm
Buena Park, USA
08.2024 - Current
  • Oversees the daily operation of the assigned attraction
  • Ensures excellent guest experience by providing fun, immersive and memorable experiences
  • Resolves guest conflicts through coordination with corresponding team leaders, supervisory staff, and additional park departments
  • Responsible for writing appropriate break times for associates
  • Audits associates for safe operation according to the International Ride Operator Certification (IROC) standards
  • Provides coaching on associate performance through verbal and written evaluations

Supervising Lifeguard

Splash! Aquatics Center
La Mirada, USA
08.2023 - Current
  • Supervises operations of the Aquatics Center which includes a mid-size waterpark
  • Plans, develops, conducts, and supervises a wide variety of activities regarding the operations of the Aquatics Center
  • Takes charge of emergency situations, provides emergency care as necessary, and prepares incident reports
  • Assigns job responsibilities to staff such as lifeguard rotations, swim instructor schedules, facility clean up and maintenance
  • Tests and monitors water chemistry and clarity; inspects facilities including pools, pool decks, water park, restrooms and showers, and pump rooms

Deep Water Lifeguard

Disney Yacht and Beach Club Resort
Lake Buena Vista, USA
06.2022 - 06.2023
  • Monitored and controlled activities of swimmers by enforcing swimming pool rules and regulations
  • Functioned as a first responder to emergency situations
  • Engaged and greeted pool guests, answered questions from guests, gave directions and other information about the resort and surrounding areas

Team Lead, Park Services Operations Management Intern

Cedar Point Theme Park
Sandusky, USA
05.2021 - 08.2021
  • Supervised the duties of fellow team members to ensure daily tasks were completed effectively and efficiently
  • Cleaned and sanitized restrooms, midways, guest areas, trash cans and walkways throughout the theme park
  • Assisted in inventory checks for all restrooms and park services warehouses

Education

Bachelor of Science - Tourism, Event and Sport Management

Indiana University - Purdue University - Indianapolis (IUPUI)
Indianapolis, IN
08-2021

Associate of Arts Degree - General Business

Mount San Antonio College (Mt. SAC)
Walnut, CA
06-2019

Skills

  • Performance monitoring
  • Work assignment delegation
  • Coaching and mentoring
  • Budget management
  • Employee training
  • Schedule management

Accomplishments

  • IUPUI: Academic Dean's List, 2019 - 2022
  • Athletic Department Academic Advisor List, 2019 - 2022
  • 2x school record holder for Men's Division I Swim Team, 2019 - 2022
  • Horizon League Academic Honor Roll, Fall 2020, Fall 2021, Spring 2022
  • Mt. SAC Men's Swim Team: 3x California State Champion, 17x All American, 3x school record holder
  • National Association of Two-Year College Athletic Administrators (NATYCAA) Male Scholar-Athlete of the Year, 2019

Timeline

Team Lead-Rides Department

Knott's Berry Farm
08.2024 - Current

Supervising Lifeguard

Splash! Aquatics Center
08.2023 - Current

Deep Water Lifeguard

Disney Yacht and Beach Club Resort
06.2022 - 06.2023

Team Lead, Park Services Operations Management Intern

Cedar Point Theme Park
05.2021 - 08.2021

Bachelor of Science - Tourism, Event and Sport Management

Indiana University - Purdue University - Indianapolis (IUPUI)

Associate of Arts Degree - General Business

Mount San Antonio College (Mt. SAC)

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Jason Harary