Sports
Jason Hernandez
Management
Corona,CA
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of any industries operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Accomplished Manager with one year of success orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrive in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
Languages
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Manager
Dunkin' Donuts
Corona, CA
09.2019 - 04.2021
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Recorded inventory sales into organization's weekly income report.
- Conducted monthly inventories of raw materials and components on work floor.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Education
High School Diploma -
08.2015 - 06.2019
- Graduated with 3.5 GPA
- Member of Puente
- Professional development completed in Metal Shop
- Awarded Team leader of the year
- Took part in the Soccer team
Skills
Staff Management
Critical thinking
Negotiation
Installation and repair
Safety and compliance
Systems maintenance
Competitive
Healthy lifestyle role model
Personable and friendly
Leadership development
Spanish Translation
Progress reporting
PC expert
Accomplishments
- Supervised team of 30 staff members.
- Resolved product issue through consumer testing.
- Promoted to Manager after only a year for exceptional performance.
- Completed manager training program.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Traveling
Automobiles
Gaming
Music
Timeline
Manager - Dunkin' Donuts
09.2019 - 04.2021
Centennial High School - High School Diploma,
08.2015 - 06.2019